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Scanner gets stuck

After 1-2 scannings, scanner gets stuck and jammes the intire system. the scanning window appears and claims there's no problem, but scanner itself doesnt work. i have to restart every time I use it.

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Its a known problem. check usb conection. switch usb port, dont go through hub.

Posted on Feb 22, 2006

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1 Answer

My scanner doesn't communicate with my computer but my printer does


Hi, there are many possibilities why your scanner is undetected by your computer. It can be its logical connection, scanner driver or the scanner itself.

If you have Windows operating system, please check Device Manager. In the Device Manager please check for the following:
1. Any yellow or red X's, question marks or exclamation marks related to the scanner.
2. Under the Category of Imaging Devices - Check for Epson Product name.

If IMAGING DEVICES is listed, test the scanner from PAINT as follows.
If IMAGING DEVICES is not listed then the scanner is not being recognized. Try another USB port or cable until the scanner shows up in the Device Manager. (The scanner must be on and connected in order for the computer to recognize it)
If you see an Imaging Device that points to your Epson Scanner or Unknown Device that has a yellow question mark or exclamation point, you need to update the driver.

Try to scan in Paint to isolate the issue between your computer and scanner.
To scan in Paint, do the following:

1. Click on START > ALL PROGRAMS > ACCESSORIES > PAINT.
2. Click on FILE then select FROM SCANNER OR CAMERA.
3. Choose COLOR PICTURE.
4. Scan.

If it does not work, it is possible your Windows Image Acquisition (WIA) service is not started.

To restart this process please follow the steps listed bellow.

1. Click on Start > Control Panel > Administrative tools
2. Double-click on Services to access the list of available services.
3. In the Services window scroll down to the bottom and double-click on the Windows Image Acquisition (WIA) Service.
4. Select the STOP option.
5. Click the START option to restore the service.
6. Try scanning again into Paint.

If it scans fine, try scanning from the application that you normally use. If you are still unable to scan or receive any error messages, try reinstalling the scanner driver or software.

If you have Macintosh operating system, please check Apple System Profiler if your scanner is properly detected. The reinstall the scanner driver.

If your scanner is still undetected, please contact your scanner manufacturer for any possible driver updates.

Nov 11, 2011 | Epson WorkForce Office Equipment &...

1 Answer

How do I scan a document to create a pdf or jpeg file?


Hi,please follow these instructions:
1.Place your documents or photo on the scanner
2.depending on your operating system that is windows or Mac, do any any of the following:
Windows:
Double click the Espon scan icon on your desktop or go to start>all programes>Espon scan


MAC Os X,Open the applications folder and then click ESPON SCAN
the espon scan window appears.


3.if the mode setting on the upper right corner is set to FULL AUTO MODE like this, click the scan button
4. the file save settings windows appears
5. You select the folder you want to save in and click OK, it starts scanning in full auto mode
6. the scanned image is saved in the specified location.
Thanks

Sep 13, 2011 | Epson Stylus CX6900F All-In-One InkJet...

1 Answer

SCANNED IMAGE APPEARING TO BE BLACK AFTER CLEANING THE GLASS


try this:
1. check your usb port (if possible try another)
2. make sure the scanner has enough power (if not use stabilizer)
3. Try using windows scan instead of software scan. i.e scanner and camera wizard
4. if you are using windows vista or 7 try running the application as an administrator

this should work
of not contact a nearby technician

Jan 04, 2011 | HP Scanjet 3400c Flatbed Scanner

1 Answer

How do I scan an item and send a copy to a friendI am using a Photosmart C5280 printer


Please follow the steps below to do a clean installation of your scanner.

The first thing we need to do is remove any files that have been installed and start with a fresh installation.

1) RIGHT-CLICK on the MY COMPUTER icon and click on PROPERTIES.
2) Select the HARDWARE tab, then the DEVICE MANAGER button.
3) Remove the Epson Scanner from under IMAGING DEVICE and/or UNKNOWN and/or OTHER DEVICES by RIGHT-CLICKING on it and clicking UNINSTALL.
4) Disconnect the USB cable and close all open windows.
5) Click on START, and CONTROL PANELS.
6) Double-click on ADD/REMOVE PROGRAMS. Highlight EPSON SCAN and click on CHANGE/REMOVE.
7) Restart your computer.

DOWNLOAD

Please follow the steps below to download and install your scanner in XP:
1. Go to the website http://support.epson.com
2. Under the SCANNERS heading select PERFECTION SERIES and then your scanner model.
3. Under the Drivers & Downloads section select Windows.(Make sure it is the Epson Scan utility. Download the most current version of the Scanner Driver for your Windows operating system to your DESKTOP.

Reinstall

1) Double Click on the Epson1**.exe file that you downloaded to your DESKTOP.
2) Click OK, Unzip, and then OK again.
3) The installer will copy the files to the system. Click on FINISH when prompted.
4) Connect the USB cable. Windows will tell you new hardware is found and complete the install.
5) If a message appears indicating THE SCANNER HAS NOT PASSED WINDOWS LOGO TESTING, click CONTINUE ANYWAY. Then click FINISH.
6) Your scanner is now ready to use.


Use the following steps to scan with the Epson Scan utility:
1. Open Epson Scan by going into START, PROGRAMS, and EPSON SCAN.
2. If prompted, select your scanner from the list of models and click OK.
3. In the FILE SAVE SETTINGS window, you can designate the location, name and type of file the scans will be saved as.


-LOCATION defaults to MY DOCUMENTS. Click BROWSE if you wish to change this.
-PREFIX determines how the scan will be named. Type any name you like. You can also designate a start number.
-FILE TYPE dictates what format the scans will be saved in. ie. .JPG, .TIFF, .PDF, or .PICT)
-For example: if the prefix is "img", the start number is "1", and the format is "JPG", the name of the file saved in
PICTURES will be "IMG001.JPG". More settings for file format are found under OPTIONS.



  1. Click OK once settings are changed as desired.
  2. The EPSON SCAN window will open and begin scanning in FULL AUTO MODE. In FULL AUTO MODE the software makes all the decisions for you (as to what is being scanned, where it is on the flatbed, etc). This is the easiest way to scan.
  3. If you want full control over the scanning process click PAUSE and change FULL AUTO MODE to HOME MODE or PROFESSIONAL MODE. In the latter two modes you can change your scan settings as desired. Click SCAN after you have selected your settings. Click CLOSE once the EPSON SCAN is finished scanning.
  4. When scanning is complete, your images will be saved in the location specified on FILE SAVE SETTINGS, with the prefix and in the format you set.
  5. Now you can use them in mail and send to your friend.

Jul 04, 2010 | HP Photosmart C5280 InkJet Printer

2 Answers

I scan a document and then I click on


I suppose you should have some software running on your system to accept the file.

Check the user guide.

Scan an image
You can start a scan from your computer or from the HP All-in-One. This section
explains how to scan from the control panel of the HP All-in-One only.
To use the scan features, the HP All-in-One and computer must be connected and
turned on. The HP Photosmart Software (Windows) or HP Photosmart Mac Software
(Mac) must also be installed and running on your computer prior to scanning.
● On a Windows computer, look for the HP Digital Imaging Monitor icon in the
Windows system tray (at the lower right side of the screen, near the time) to verify
the software is running.
HP All-in-One overview
Note
Closing the HP Digital Imaging Monitor icon in the Windows
system tray can cause the HP All-in-One to lose some of its scan
functionality. If this happens, you can restore full functionality by restarting
your computer or by starting the HP Photosmart Software.
● On a Mac, the software is always running.
Tip You can use the HP Photosmart Software (Windows) or HP Photosmart
Mac Software (Mac) to scan images, including panorama images. Using this
software, you can also edit, print, and even share your scanned images. For
more information, see the onscreen Help that came with the HP All-in-One.
To scan to a computer
1. Place your original print side down on the left front corner of the glass.
2. Press Start Scan/Reprints.
A preview image of the scan appears on your computer, where you can edit it.
3. Make any edits to the preview image, and then click Accept when you are
finished.

Dec 19, 2009 | HP Photosmart C3180 All-In-One InkJet...

1 Answer

HP 1410v all-in-one scanner won't work


Please follow the steps given below to scan from other applications.

Windows XP:
==========

Scanning from Microsoft Paint:
======================
1. Click Start, click All Programs, click Accessories,
and then click Paint.
2. Click File and then click From Scanner or Camera.
If this option is not available, Please let me know.
3. If more than one image source is connected, select the
HP all-in-one product and click Next. The scanning software
will appear. Preview the image by selecting Preview,
or click "Scan" to scan the image directly into Paint.
4. The image will open in paint for editing and/or saving.

Using Windows Image Acquisition (WIA)
=============================
Verify that the all-in-one product power is turned on and the printer cable is properly connected.
1. Click Start.
2. Click Control panel.
3. Click Scanner and Camera Wizard.
Follow the Scanner and Camera Wizard instructions to scan images to the computer.
If it is possible to scan from any of the above methods, try to scan from HP schortcut File and get back to me with the results.

Scan Shortcut:
===========
1. Search for the file hpqscnvw.exe
2. File should be available in the following location
C:/Program files/HP/Digital Imaging/Bin folder
3. Create a shortcut on the desktop and double click the same
to activate the scanner and try scanning.

Windows Vista:
===========

Scanning with Windows Photo Gallery
====================================
1. Click the Start ( ) icon.
2. Click All Programs
3. Click Windows Photo Gallery
4. Click File and then click Import From Scanner or Camera
5. Click Import
6. Click Scan

Scanning with Windows Fax and Scanning
=======================================
NOTE: This feature works only with Windows Vista Ultimate,
Windows Vista Business, and Windows Vista Enterprise.
1. Click the Start () icon.
2. Click All Programs.
3. Click Windows Fax and Scanning.
4. Click New Scan.
5. Click File and then click Scan.

Scanning with Paint
====================
1. Click Windows.
2. Click All Programs.
3. Click Accessories.
4. Click Paint.
5. Click File and then click From Scanner or Camera.
6. Click Scan.

Scanning from Shortcut File
============================
* Click on the Windows logo to access the start menu.
* Click on Computer.
* Double click on C:\drive icon.
* Double click on Program Files folder.
* Double click on Hewlett Packard or HP folder.
* Double click on Digital Imaging folder.
* Double click on the bin folder.
* Locate the hpqscnvw.exe file and double click on it.

Vishwanath V U

May 19, 2009 | HP PSC 1410v All-in-One Printer

5 Answers

My Canon MP510 scanner won't scan - the printer works fine, but I can't get it to scan. It used to work just fine.


Try using your scanner from your computer, I'm using windows XP and when i go to My Computer and the printer is connected i see a section that says Scanner and Cameras, your printer should be there, click on it and follow the easy step to scan a document.

Nov 28, 2008 | Office Equipment & Supplies

2 Answers

Scan copy to computer


Please check the original software disk that accompanied the scanner. You should have the option to install a twain or twain32 driver at the least, which would allow you to scan from within a graphics program (photoshop, or even paint).

Jul 04, 2008 | Epson Perfection 2400 Photo Flatbed...

4 Answers

Epson 4490 Photo - multiple PDF pages


Hi. Yours probably scans as soon as you have a document in and you double-click, right? I went through this. Double click on the Epson Icon. Make sure the mode preference at upper right is changed to professional. It may start scanning and you have to wait until it's finished to scan again. When you start in professional mode, it brings up a rectangular menu--you probably didn't see this one before (I didn't before changing to professional mode). Now press scan. This gives you a "file save" choice. Chose the location you want. Under the location choice is the Choose Document type option--this is the second key--save as PDF. Now it will bring up that add a page, edit or save file. Professional mode, save as PDF.

Dec 15, 2007 | Epson Perfection 4490 Film / Flatbed...

3 Answers

HP Officejet 6110 scanner carridge appears stuck


Unplug the power. Plug back in, while simultaneously holding hash (#) and (6) buttons, until S-reset is displayed (sometimes this can take like forever) but it is a documented HP mode.... Then set up machine using 1 key to confirm options and arrow keys to select options.

To enter another maintenance mode (fat lot of good that will do you), press and hold * and #, then press 1 and then 2 and then 3 (or 5) for a variety of different options, which include testing of the scan bed. This of course only works once the scan bed has initialised...

Or: take out all cartridges and close doors. Wait until it complains, or indicates a cartridge jam.

Regards
All-knowing.

Oct 20, 2007 | HP OfficeJet 6110 All-In-One InkJet...

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