Question about Microsoft Xbox 360 Console

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Transfring account from old xbox to 360

Im having trouble using my account in the xbox 360, i fill in e-mail and password, and error appears: "your credit card is not valid. Please verify and try again" . in the old one i can use my account witout difficulies, how can it be?

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Re: transfring account from old xbox to 360

The only thing i can think of is that you may have inputted another credit details in old account. try thinking, maybe something in the card's details has changed since then, and now it doesnt fit the old definitons.

Posted on Feb 22, 2006

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I forgot my Microsoft account email and password

Solution 1

Go here :

Try every adress you think might be correct. And every password you might think of. When one works, it's your xbox live login and pw.

Solution 2

If you still can't figure out. Search microsoft messages in the inbox of every email adress that you use. When you find a message from Microsoft or Xbox Live, it's the E-mail you used to connect to your account. Just follow the password retrieval procedure from this point.

Solution 3

You can use your Xbox 360 console to find your Microsoft account email address.
  1. From the Home screen, sign in to your Xbox 360 console using your Xbox Live-enabled gamertag.
  2. In the upper-right corner, your Microsoft account email address will appear in rotation with your gamertag.
It's all I can think of right now. I wish you good luck.

Jan 11, 2015 | Microsoft Video Game Consoles

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How to reset a xbox 360

reset your Xbox by turning it off and back on. If you are having trouble logging in, delete your account off your 360, go to sign in, and select recover gamertag. If that doesnt work simply go to and reset your password.

Dec 15, 2013 | Video Game Consoles

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I forgot my mircrosoft acc

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Nov 15, 2012 | Microsoft Xbox 360 Console

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I want to use an old gamer tag on a different xbox 360

if you still have your account that's good. First you need to go to where is it says sign in or sign out and then there is another one that says down load and that's where you have to go there and put your user name and password and other question and if an error pops up its because you made a mistake on your question or password

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1 Answer

I am a parent and i am trying to create an XBOX 360 live account for my son but it wont work. We get an error message 'email password entered invalid

If it is connecting to the internet just fine then the only problems that I can think of that you might want to look into are.

1: Make sure the password is at least 6 characters long.

2: Try using a different e-mail address, example: If your using an aol e-mail then try using yahoo or hotmail email.

Make sure you read everything, just in case you missed something.

Jan 03, 2011 | Microsoft Xbox 360 Console

1 Answer

My xbox live account got hacked so now i cant go on please help

the best thing to do is to go around and try to reset the password by filling out the forgot password form. but then again, your account may not have been hacked. you might have been putting in a wrong password mistakenly and not noticing it or you may just be experiencing some network troubles that are preventing you from signing in.
which ever way, you are advised to fill out the forgot password form as quick as possible before any further changes are made to your account,
hope this helped you? please rate

Dec 21, 2010 | Microsoft Xbox 360 Console

2 Answers

My xbox said that it cant connect and to try again

this also happens when you recover you gamer tag too many times, its a safety thing, go to sign in an you will have a message follow the steps to re activate your account, sill i know but it worked for me...

Jun 12, 2010 | Microsoft Xbox 360 Console

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