Question about Konica Minolta magicolor 2300DL Laser Printer

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I have replaced the toner but am still getting the replace toner message.

Why am I still getting the message? how do I resolve this?

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  • I have the same problem even after refilling the magenta cartridge with toner, cleaning the cartridge contact points, reseting the metal tab on the cartridge, vacuuming out the printer slot for the cartridge. Still error "magenta cartridge not installed". HELP!

  • Chia-Yi Jan 07, 2009

    I met the same situation even after trying all the above solutions. Error message "Replace toner yellow" still showed up. With that error, I could not print b/w. Please help. Thanks.

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  • 7 Answers

My message error was sepcific for magenta after I removed it to refill it. After refilling, cleaning metal contact points, resetting the metal tab which prevents message of "low toner", I put the cartridge back in and received the "magenta toner not installed" message. I turned off the printer (safety first!) , I then pushed the button left of the hole where you slide the cartridge in, There is a squarish hole with a circular or cynlinder shaped button in that squarish hole. Use a small screw driver to push and hold it in. While the button is held in I gently rotated the cartridges so that my magenta cartridge was no longer in view, (rotate them counter clockwise). I released the button, shut the door, then turned on the printer.

Posted on Sep 28, 2008

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