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Hi, outlook express 6: when open is white blank screen with only toolbar at top a grey bar and an orange search bar ?? when open it recieves msgs but i cant see any thing. Help would be much apreciated.

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  • seochester Sep 09, 2008

    Advising someone to reinstall outlook express without knowing exaclty what the problem is, is NOT sound advise - it is an INAPPROPRIATE solution and that is why that rating was selected. After wasting well over an hour on a paid chat with a so called "expert" and getting nowhere, I spent under half that time researching on the internet and came up with a simple solution that corrected the problem, so yes I CAN READ :) It seems the problem I encoutered is quite a common problem and not one that needs drastic measures like reinstalation of the programme.

    I quote an exert from your abusive comment above "someone who spends their time to help someone they don't even know for NO recognition." - CLEARLY YOU ARE AFTER RECOGNITION, AND THAT IS IN THE FORM OF A HIGH RATING, SO DONT ACUSE PEOPLE AND INCLUDE SUCH INCORRECT RUBISH IN YOUR SORE AND CHILD LIKE MANNER, unfortunatley you obviously dont quite understand that a rating system is there for people to provide an honest and personal view of their opinion, if there is 4 options and only one of them is appropriate then clearly that is the one that will be selected.

    ALL YOU HAVE DONE NOW IS TO CREATE ANOTHER RATING FOR YOURSELF WITH ONLY ONE SELECTION ANYWHERE NEAR THE TRUTH....

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  • 71 Answers

I would suggest an Outlook Express Reinstall after you back up your address book and message list. If nothing is of importance just resinstall it because backing up can be problematic with OE being partially functional.

Reinstall OE6
 You need your windows CD and you must be logged on as Administrator or as a member of the Administrators group in order to perform this procedure.

  1. Click Start , click Run , and then type the following command:
%systemroot%inf
ie - "c:windowsinf" - no quotes
  1. Click OK to open the INF folder.
  2. Locate the file MSOE50.inf .
Right-click the file, and then click Install . This will reinstall the files that Outlook Express needs to proceed normally.
It will ask you to put your windows XP cd in the drive


James Mac

Posted on Sep 09, 2008

  • James Mac
    James Mac Sep 09, 2008

    correction - Since you can't read or use ratings correctly here is my new solution.  Pay Geek Squad a grip of cash and then have a real reason to slap someone in the face.  Instead of doing it to someone who spends their time to help someone they don't even know for NO recognition.  


    James Mac

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