Question about GE Refrigerators
I could use some help figuring out what is going on with my GE Arctica Profile side-by-side refrigerator. The unit is about 7 years old and until a few days ago functioned perfectly. Now, I have two issues. 1) the freezer section (possibly the other side too) seems to not be getting cold enough; no matter what I set the control at my freezer items are defrosting. The side is cool, but not cold. 2) the ice maker is not making any new ice.
I am able to get water frorm the front dispenser no problem and I don't see any error lights blinking or anything on the control panel.
How can I trouble shoot this before needing to call a technician?
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
There are 2 possible problems. One is the defrost cycle is not working properly this is usually indicated by a large amount of frost on the back freezer panel. If so, the circuit will have to be repaired and the evaperator thawed to remove the ice build up. The other is the fresh food damper is not working properly this is behind the "lump" in the back of the fridge compartment above the top shelf, remove the louver panel to see if it is open or closed. closed will be warm open should be cold. The water dispenser reservoir is probably frozen due to poor air circulation.
Posted on Mar 11, 2007
Wow, so you dropped some money into it, eh? I would take a look at the damper door asslb(DIFFUSER). located at the very top left of your refrigerator section in back. It has a motorized door that opens and close's and it may be stuck open. More than likely it is broken and needs to be replaced. GOODLUCK!!!!
FYI: All your cold air in your refrigerator comes from your freezer!
Posted on Dec 17, 2007
I came across this problem recently , and found the main control board was bad . Check this site first , to see if it can be covered under warranty .
It was covered under warranty , at the previous customers residence .
Posted on Nov 20, 2009
Testimonial: "Thanks for the information on the main control board. I replaced it and its working great. I checked the warranty info but mine wasn't covered."
Tips for a great answer:
Sep 29, 2011 | GE Profile Arctica 25.4 Cubic Feet...
Sep 26, 2010 | GE Profile Arctica Stainless Steel Top...
Sep 11, 2010 | GE Profile Arctica Stainless Steel Top...
Aug 23, 2010 | GE Profile Arctica Stainless Steel Top...
May 15, 2010 | GE Profile Arctica 25.4 Cubic Feet...
Mar 27, 2010 | GE Profile¿ Arctica® Energy...
Nov 17, 2009 | GE Profile Arctica 25.4 Cubic Feet...
Apr 07, 2009 | GE Profile Arctica 25.4 Cubic Feet...
Apr 07, 2009 | GE Profile¿ Arctica® Energy...
Mar 02, 2007 | GE Profile¿ Arctica® Energy...
Jan 31, 2018 | GE Refrigerators
227 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: