Question about Xerox 6100/DN Laser Printer

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Printing problem Sometimes when I try to print something I get a message: "the printer at 0*0000000 referenced memory at 0*0000000 and could not be read click cancel to abort or ok to ignore" When I click OK, it doesn?t print the whole document. Any help would be appreciated.

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Re: Printing problem

This error message indicates that the printer memory is full. You might be sending too many documents to print at the same time. I would suggest dividing the number of documents/pages into smaller groups so the printer can take the load. Hope this helps!

Posted on Feb 22, 2006

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HP LaserJet Pro Printers - 'Memory is Low' message displayed on the control panel HP LaserJet Pro - Troubleshoot 20.xx (memory failure) and 21.xx (print failure) error messages (ID: emr_na-c05049204)
HP Customer Support page and ensure the printer is running the latest available firmware. Print a Configuration Report from the control panel of the printer to check the installed firmware version.
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  • Power cycle the printer to delete stored fonts or macros. It is possible to download fonts or macros in a way that power cycling the printer will not delete them; see Appendix A - Memory Allocation.
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  • Adobe PDF files can sometimes be very complex. Go to this document if printing PDF files is slow or resulting in memory out messages: HP LaserJet - Print job is slow or hangs in the print queue when printing Adobe PDF files (ID: emr_na-c04071740)
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