Re: Onkyo HTR500 no sound from the surround speakers or...
I have the Samsung 61" DLP HDTV and the Samsung Blu-ray BD-P1500 and the Onkyo HT-R500 receiver. I have the TV connected via HDMI (HDMI 3/DVI) to my HD DVR from my cable company and the Blu-ray player connected to the TV as well (HDMI 1). I have a fiber optic connection from the receiver to the Blu-ray (since the P1500) does not have digial coax ouput for connection to the receiver. With Speaker A button pushed, and all my speakers are wired, the only sound I get from my 5.1 channel system is static from the front right and front left speakers so I know there is a connection. When I try to listen to the DVD Player (which was working without the receiver as a Stereo only-mode), I had sound but now that the 5.1 channel system is connected, there's no sound while watching a DVD nor can I hear anything with my CD Player which is connected with standard red/white RCA cables.
Any advice on how to get the sound or what "settings" I am missing?
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Perhaps you have the live wire in the wrong connector from the speakers? They should be color coded. I would check that first. And if you have moved, they are most likely in different positions, you'll have to rerun the audio setup for the surround sound. You should have a separate microphone to use for that that plugs in to the system.
It looks like the audio output was changed on the player so that it doesn't output 5.1. Enter the setup menu on the player and change DTS to output DTS instead of what be labled as stereo or L/R and Dolby Digital to output Dolby Digital instead of whatever else it is set to.
The surround processing portion of the unit has a problem. In either stereo or direct mode, the digital procesing is bypassed. This could be just the surround processing IC, but that IC may not be available as a separate part. I would suggest that you bring this unit to an authorized Onkyo service center for an estimate.
HDMI is fantastic in that's the only thing you need to plug in to get what you want.
You'll need two of them however. Plug one end of the HDMI cord into the HDMI "OUT" on the dvd player and the other end of it to the receiver..labeled HDMI 'IN' Then, take the second cord and do that step with the receiver back to your big screen...HDMI OUT to IN.
Surround sound from TV sources only needs a L&R audio cable connected to the receiver input labled TV or MONITOR audio IN. Unless you'd like 5.1 dolby digital or DTS from the television that requires devices that you haven't mentioned owning. In that case you will be able to get Dolby ProLogic and Pro Logic II from stereo broad casted sources on your TV.
MAKE SURE THE RCA JACKS ARE RUNNING FROM "AUDIO OUT" OF TV TO "AUDIO IN" ON VIDEO 1 ON RECEIVER, THEN YOU SHOULD HAVE SOUND...(IF THIS IS BACKWORDS YOU WON'T HAVE SOUND.) THAT'S HOW OURS IS HOOKED UP AND WORKS PERFECT.
I have the same problem with my Sharp Lcd and Onkyo 804. I believe one problem is that the TV can not accept dolby digital or dts digital audio signals through HDMI. It will play sound if it receives a PCM signal through HDMI. You can try switching the type of signal on the cable box settings and on the dvd player. I switched to PCM and got sound through the TV and the receiver. The problem is that PCM is usually only a 2 channel signal and Dolby 5.1 will sound better through the surround sound theater system. I have not found an absolute solution to this yet, but I am willing to not get sound through the lousy TV speakers in order to get top notch sound through the Onkyo.
So your saying that you have no rear channel. Some recivers use a single stereo output ic for both sides on the rear speakers. you could have a defect with this IC . Anther thing Im sure you check3ed the obvious ie : the switch is on suround sound? If there is a front to rear fader is it in the middle? Good Luck