a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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the phone is ok, but the SIM can have some services activated, per example: Call Barring; or Call Diverting... in order to deactivate these functions, you'll have to type a deactivation code for each one: to deactivate the Call Barring you'll have to type this specific number: #33# and press the call key, when asked for a password, please enter 0000 and press the confirmation key. To deactivate the Call Diverting, please call this number: ##002# and then the phone will display a message like " Divert Cancelled " that is the confirmation that the Call Divert is deactivated, good luck. :)
You should buy a new set of lcd with the frame on it. But there is a cheap way to solve your problem!, buy only the lcd if there is available in market, its cheaper because it is only the lcd you will buy, without the lcd frame. Its only the lcd is damage or broke, not the lcd frame! it is very posible to assemble it again. Then, after it replacing the new lcd, try to obseve your cellphone if there are changes or abnormalities since you accidentally felt your cp on the ground. You can send me email at email@example.com for any advice help.