3 possible fixes:
1. click Start>control panel> Performance and Maintenance> Administrative Tools> Services> Print Spooler to open the options and ?stop? to stop the spooler. Once its stopped click start to start it again. Ok to exit.
2. click Start>control panel>printers and faxes. Choose the 5510 icon. Right click and then >properties>advanced tab>print processor and choose the RAW option. Click apply to exit, ok twice, and restart.
3. reinstall the driver.
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First You Need to Open the Print Queue, follow the below steps on how to open a Print queue
Windows 98 - click Start, Settings, Printers
Windows XP - click Start, Printers and Faxes
or click Start, Control Panel, Printers and Faxes
Windows Vista - Start, Control Panel, Hardware and Sound, Printers
Double click on the appropriate printer to open up the Print queue,Check whether you have any pending or the queued jobs, try to cancel the jobs by following the below steps.
To cancel one or more print jobs, follow these steps.
1. Click Start, and then click Run.
2. In the Open box, type control printers, and then click OK.
3. Right-click the icon for your printer, and then click Open.
• To cancel individual print jobs, right-click the print job that you want to cancel, and then click Cancel.
• To cancel all print jobs, click Cancel All Documents on the Printer menu.
If you are using an HP printer and a windows vista operating system then you are lucky to automaticlly fix the issue with the HP Print Diagnostic UtilityClick Here For How to cancel printing or to delete a print job that is stuck in the print queue in Windows XP.
Click the Start button.
Click Control Panel.
Click System and Maintenance.
NOTE: This step is not required when using Classic view in Windows Vista.
Click Administrative Tools.
On the User Account Control window, click Continue.
Click Print Spooler.
Click Stop to stop the Print Spooler.
Click Start to restart the Print Spooler. Then click Restart
Hope this helps!
Thanks!! - See more at: http://hpanswers.blogspot.com/2008/10/cancel-and-delete-stuck-print-jobs-in.html#sthash.QD3KNI9q.dpuf
Have you tried to stop the spooler service in services? Option 1) Click on start orb Type in search window: services.msc click ok Scroll down to Print spooler service and click on it in the right side window. On the left side click stop the service and wait forthe process to stop Do not close the window yet. You will have to restart it here later. next delete the print job in the printer queue then restart the spooler service Resubmit your new print job.
Option 2) If that doesn't clear it, the next step would be to stop the spooler service as stated above Go into windows explorer (Print job data is collected and stored in a spool file in the spooler folder.)
It is located in: C:\WINDOWS\system32\spool\PRINTERS
Your print job will show 2 files there Example below: 00002.SHD 00002.SPL
Delete the files located in there. There may be several of them depending apon how many print jobs you submitted. You will have to resubmit your print jobs all over again. Next go back to services window and restart the spooler service
I had the same problem with HP 1018 printer, when I had two computers connected to a domain and had Windows XP SP3 on them and when I shared the printer on one of them - I could only print from the network if the user belonged to the Local Administrators group on the host/server computer. Once the network user is removed from Administrators - the print jobs are stuck in print queue. I used the "HP LaserJet Host Based Print Driver Package" that is on HP web site for HP laserjet 1018 printer.
Then I tried to use a different driver for that printer and was successful with driver for HP LaserJet 1020. After forcing that printer to use the 1020 drivers, the regular users were able to print to that printer.
Found On: http://www.nztechie.com/can-not-delete-failed-print-jobs-in-windows-vistaxp2000/270/
Can not delete failed print jobs in Windows Vista/XP/2000
Occassionally, a job will stall in the Printer Spooler. The jobs status will constantly be reported as “Deleting”, but the job will not disapear. ‘Cancel’ and ‘Restart’ have no affect.
Resolution: Stop the Print spooler, manually remove the stalled jobs and then restart the Print Spooler service.
1. Press Start-> Run -> Type ‘Services.msc” -> Press Enter
2. Scroll Down the List until you find “Print Spooler”
3. Highlight this name
4. Select “Stop the service” from the left pane
5. Minimize the Services window
5. Navigate to the following directory in Windows Explorer “x:WindowsSystem32spoolPRINTERS” where “X” is the drive you have Windows XP installed.
6. Delete the contents of the “PRINTERS” folder. Do no delete the “PRINTERS” folder iself.
7. Maximize the Services window
8. Scroll Down the List until you find “Print Spooler”
9. Highlight this name
10. Select “Start the service” from the left pane
Your issue should be resolved.
In Windows XP print jobs can get caught in the print spooler, this will cause pending print jobs not to print. It may also hinder the user from uninstalling the printer driver. Usually you can delete the print job by opening the print spooler in the System Tray but this may not work with this problem. NOTE: This fix below also solves the problem of "The Printer Queue Is Full" error message.
One solution is to restart the spooler in Windows XP to clear it. Follow the instructions below to do this:
Click Start, then Control Panel.
For Category View:
Click Performance and Maintenance.
Click Administrative tools.
For Classic view:
Double-click Administrative Tools.
In either, locate the print spooler on the list-->right-click-->choose Restart.
A progress message will appear and the spooler should be clear.
You should now be able to print or remove the printer driver as you choose.
I am asumming you are using Windows XP!
Opening the Print Spooler from the system tray does not always work!
Open up the Print Spooler Service (located in Administrative Tools/Services)
from there you can stop and restart the Print Spooler, and hopefully rid yourself of all the junk in the Printers memory
try this and write back if it worked