Have owned it a couple years.....turned it on the other day and got a screen saying it had shut down to prevent damage....everytime i turn it on it says that.....geek squad today said hardrive checked out fine...what should i do next?
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You didn't post the Make, Model of Laptop or the OS you are using. I'll use a Win 7 solution. Boot the Laptop, open the Control Panel, select Power Options, set to High Performance, select Change Plan Settings, set SLEEP to Never, select Change Advanced Power settings, go through the settings , set SLEEP and Hibernate to Never, Power buttons and Lid to shut down. Always shut down and unplug your laptop when not in use to prevent damage from power surges and possible Fire hazard IF the battery malfunctions. A reboot every day will reset the computer.
have you made any changes before the blue screen appear? installing a driver maybe? if you have,try to undone those changes by booting with Startup with last known good configuration (undo recent registry and driver change),use System Restore,or Roll Back device driver,Scan your computer for viruses and Return BIOS settings to their default levels,go to BIOS by pressing F2 or del exactly after you press the power button and the screen show up if it still in blue screen,that's probably that some of your system file is missing,and you need to reinstall your operating system Please let me know if it's working or not,i don't like to abandon anyone,and thanks for using fixya
Yes normally if you don't shut down your system properly you get this message, Solution : Log on to save mode and backdate your computer to the day before you got this message. If it doesn't work, you are gonna need to reinstall your O.S.
When you hit F12 or whatever F key to go to the boot drive menu, make sure the cd is in and that you select CD/DVD Drive and the dvd should prompt you to hit any key or will automatically start loading for the recovery. Just tell me if you need further assistance.
The virus could have scrambled and or removed your Windows operating files on your hard disk.
If you can get into your BIOS and it still detect your hard disk, then I suggest your delete your hard disk partition, create a new one and install Windows again including all your device drivers (video, audio, network etc.) and latest Windows service pack and your programs.
Most laptops that I have worked on that power off that quickly turned out to be an overheating problem. Is the cooling fan running for the brief period that you can hear the hard drive before it powers off ? If the fan is running another potential resolution might be to remove the processor and apply new thermal paste.