Question about RIM BlackBerry Pearl 8100

2 Answers

Keyboard works but cannot dial

For some reason I cannot dial numbers anymore. I do not have fixed dialing on and I can make calls from my contacts. But I cannot dial a new number to make a call. What should I do?

Not sure if this is related, but I did notice an arrow on my screen located in the top right corner. The arrow is pointing upwards. Is this connecting to the dialing problem?

Thanks!

Posted by on

  • yorbalynda Sep 08, 2008

    Removing the battery and then restarting it fixed it! I always forgot that simple solution! Thanks!

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2 Answers

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  • RIM Master
  • 13,433 Answers

Do the buttons work at all? Try to remove the battery for a moment, and also a reset - master reset. covered on this page
http://forums.wireless.att.com/cng/board/message?board.id=rim&message.id=40447

Posted on Sep 08, 2008

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  • Master
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I think key pad must be removed to clean contact surfaces.

Posted on Sep 08, 2008

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