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HP 2840 printer paper jam

My HP2840 jams ever time I try to use tray 2 (loading paper from the bottom tray). It works fine from tray 1, the front tray. I've replaced the separation pad in the drawer and the pick up roller for it that is underneath the unit. I can't figure out why it jams ever time. The paper path seems to be clear. What's the deal???

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  • bill475 Nov 07, 2008

    I have the same problem. The paper jams and when I remove the paper tray there is a slight tear on the right side of the paper about 1/3 of the way from the front.

  • Anonymous Apr 20, 2009

    im having the same problem. Is it possible to just clean the sensor? if so, how and with what? Pager goes in to exactly 1/2 page every time. I Have cleaned all rollers, and still its the same.

    Ideas?

×

2 Answers

The paper feeds in maybe 2 inches, then the printer beeps and stops. After inspection, I sometimes can see the paper come up to the registration roller, then stop. Other times it doesn't even make it that far. If it is a sensor problem, wouldn't the paper stop at the same place every time?

Posted on Sep 10, 2008

Does the paper feed at all(1/2 way) no feed,if not pick-up paper most likely will be feed motor if 1/4,1/2 or 3/4 fed will be sensor at falt or 2nd tray conectors dirty or making false contact.

Posted on Sep 09, 2008

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1 Answer

Hp2840 printer error "Too large to print" even with a very small file.


The unexpected paper size may cause the above error. Whenever your printer detects an abnormal size, this error appears on the device. It mainly happens when more than one sheet are attached with each other or when the paper trays are not set properly. To handle this issue, reload the trays with appropriate paper size followed by front and back tabs. For all the trays verify that correct paper size adjustments have been done. Now enable the jam recovery button and press the button 'GO' to print your document.

http://www.fixya.com/support/t6355639-hp_2640_half_right_side_page

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It mainly happens when more than one sheet are attached with each other or when the paper trays are not set properly. To handle this issue, reload the trays with appropriate paper size followed by front and back tabs. For all the trays verify that correct paper size adjustments have been done. Now enable the jam recovery button and press the button 'GO' to print your document.

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Print a self-test report Use the following steps to print a self-test report.
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  2. Press Setup , and then press 2 . The Print Report menu displays.
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IMPORTANT! Try to print a self-test report after every solution even if the solution resolves the issue. Solution one: Clear the paper jam Follow these steps in the order presented to resolve the paper jam. Step one: Remove loose paper from the tray Remove any loose sheets of paper from the input tray and the output tray. CAUTION: Do not remove jammed paper at this stage. Trying to clear jammed paper from the front of the product can damage the print mechanism

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does the paper feed at all(1/2 way) no feed,if not pick-up paper most likely will be feed motor if 1/4,1/2 or 3/4 fed will be sensor at falt or 2nd tray conectors dirty or making false contact.

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Is it possible that you have the default tray set as "tray 1" (the one on top) and the paper is actually in tray 2 (the one on the bottom?)

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