Question about Microsoft Windows XP Home Edition

5 Answers

Help with Trojan / virus.

Can anyone please help with a trojan virus on my xp computer, my computer is slow, I cannot download tools or programmes to removal the virus, to remove it totally from my computer, registry is affected too. I thought there might be something on line that can remove it from another website, Not really sure though. Thank you for any tips or help..Carin..

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  • nzmedium Sep 08, 2008

    antivirus 2008? I dont have that, if thats what you mean, bunnydawg. thanks.

  • nzmedium Sep 08, 2008

    Thank you tech48, I am trying that now and will let you know. Thanks for your help.

  • nzmedium Sep 08, 2008

    Oh thank you Robert, thats great, I already have, adaware... and spybot s&d. on my computer, and they are not picking it up, everytime I go to down load a tool or programme it wont let me and brings up a sign, pages are not downloading quickly like they use to, and when I scanned my computer using regcure it says I have over a 1000 problems. So Im stuck, When I go to uninstall programmes windows wont let me do that either, and that is a big one. Error with windows installer this is what it says, The windows installer service could not be accessed, this can occur if you are running windows in safe mode or if the windows installer is not corerectly installed contact your support personal for assistance. That is what is says. So I cant remover any programmes. Thankyou for any help it is much appreicated.

  • Roberta Smith
    Roberta Smith May 11, 2010

    antivirus 2008 ?



    Robert

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Check out my site...

Sites.google.com/site/Turbospeedmycomputer.

It will show you the best solutions to getting viruses off your computer

Posted on Dec 29, 2008

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You can scan your system with the bit defender antivirus in online for free from the below given site (it also detects spywares,adwares etc)

http://www.bitdefender.com/scan8/ie.html

Posted on Sep 08, 2008

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I apologize. my question was do you have that on your computer as that will cause you all sorts of problems... it may possibly just be spyware as it will slow your computer down... if it is possible to get two programs and run them on your machine they would be adaware... and spybot s&d.
if you cannot download them onto that machine but have access to another machine download them and transfer them to your computer using a usb stick or burn a cd rom if you have no alternative.

Failing that you may have no choice but to reinstall your operating system .



Robert

Posted on Sep 08, 2008

  • Roberta Smith
    Roberta Smith Sep 08, 2008

    when the computer is that messed up.... back up all the files you wish to keep onto a hard drive or other storage device. Keep in mind you may be transferring a virus to it so you need to scan it afterward.

    if you have a floppy drive and know how to boot to a start up disk type fdisk /mbr .... that will get rid of any viruses hanging out in the boot record... reboot and format your computer and reinstall your operating system...

    also be wary of programs that "find" all these problems and will fix them after you buy the program.



    Anything else please let me know.



    Robert



    please rate this solution... thanks

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You need to download this free anti virus from AVG on a friends computer to a cd or flash drive.
Start your pc in safe mode or vga mode(F8 on start up) this will allow it to boot without interference and select administrator account, then insert cd or flash drive, install programme, turn off system restore (in my computer>properties>system restore tab), then run the antivirus.

restart pc then turn back on system restore and you should run as normal

Posted on Sep 08, 2008

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Try http://www.ewido.net

It is an online scanner that works pretty good. It's free and finds lots of stuff the others miss.

Posted on Sep 08, 2008

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