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Hi, i am not clear about your problem, but i guess installing chipset driver can fix your problem. You can get it to the Asrock websites just look for the same model.
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You can download the device drivers from ASUS WEB site.Select your model motherboard/computer/laptop, and make sure you select driversthat matches your Windows operating system. Please click on this link to theirWEB support site : -http://support.asus.com/download/download.aspx?SLanguage=en-us
this could be a driver issue and the operating system is not recognising the device if your computer came with a motherboard disc the drivers could be on it click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x right click to reinstall drivers or if you can see your usb but its not working ports(com&lpt)right click update driver hope this helps
First of all, which USB device are you connecting?
Check the status of your USB ports at your device manager. Try different USB port.
Reboot your computer and try again
You probably need a driver if you are connecting unknow USB devices.
unknow just means it dose not have a driver list for the device. go on their web paged for driver from the device web site. and install them from there.
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