Question about RCA 25414RE3 Corded Phone

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Message Indictator We have 2 RCA 25414RE3 phones purchased approximately 3 weeks ago. They are used at a small business with 4 incoming lines, three of which are connected to the phone. The message indicator light & message display on the phone indicates that we have a message on line 4. The problem is that we do not have a line 4. The phone company has been contacted and tells us that not only is the phone not connected to that line, but there is not a message on that phone number anyway (line 4 is a dedicated fax line). We are wondering if there is a reset of some sort on the phone. The manual that came with the phones does not shed any light on this. We have unplugged the power and phones line from both phones and let them sit over night twice thinking that the a lack of power might reset the memory. Thank you.

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Re: Message Indictator

On all 4 line phones each line has to be turned on, or off. it is explained in the manual. It is very easy. In my experience each manufactors [4 line phones} develop a problem of cross over, or bleed over between line 1&2 and line 3&4. conversations can be heard between 2 different phone calls.

Posted on Nov 15, 2012

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Re: Message Indictator

Hi its hard to understand... the phone is connected to line 4 or not? if so and line 4 is dedicated to fax line then the fax tone is the cause of your confusion fax tone is different from a regular tone phone if the phone isnt connected to line 4 and only to all 3 ordinary lines - then the phone is getting a over volage from them and activates the light & messege alert my advice let it be you will start playing with it something else will go worng... good day

Posted on Feb 23, 2006

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