Question about NEC ETW 16DC-1 Corded Phone

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Can't find caller id function on NEC ETW-16DC-1 BUSINESS PHONES SYSTEM

Trying to find a way for my NEC ETW-16DC-1 to display caller id when I miss calls and no messages are left. I have tried plugging in a stand-alone, but then the phone line goes dead. I have tried it thru the phone company but they said the phone itself has to have a display to show caller id- my phone has a display for date/time but no caller id.....can anyone help me????? please. Di

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You have to make sure the phone system you have has CID cards in it. What kind of card is in the Electra phone system.

Posted on Nov 28, 2008

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I am making the assumption that only line 1 has caller-ID. Both of my suggestions require services on the phone lines themselves, and not thru the phone system.
  1. Line 1 needs features on the line to allow three-way calling. Then you would hit the Recall key after answering to send a Flash to the Central Office to dial the 2nd number. This takes the transfer away from the phone system and puts it on the CO. This requires more time and effort on the staff answering phones, and if a calls comes in while this is in progress, it's going to roll over to another number in the hunt sequence anyway.
  2. Get Caller-ID on all lines.

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