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FAX RECEPTION Why when I want to receive a fax do I need to be at the machine and push the start button? ' Shouldn't the fax just come through????? Please help!!!!

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I have an HP 8500A printer/scanner/fax. Everything works but the fax. I can receive but I can't fax out. I get error 348, 321 & 358.


Hello and Welcome to FixYa!

Sir/Ma'am these error are basically due the Communication error of Receiving/Remote Machines. But each error shows different meaning.If during fax you receive the Error 348 then it may be because of several reasons like:-
  1. The remote machine failed to respond to a fax command from the local machine because the connection was interrupted. These errors can occur if the phone lines in the area to be faxed are old or there is noise,Other reasons can include power outages and other power-related problems.
  2. When The call-waiting service can cause this error or the remote user pressed the Stop key while the reception was in progress.
You can solve the Error 348 by the following
  • Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
  • Disable ECM. Errors might still occur, and might result in a degraded image quality on the received page. However, the ability to send the entire document will be improved.
  • Try sending at a lower transmission speed.
If during fax you receive the Error 321 then it is because of:-
  1. There was a communication error with the receiving fax machine due to poor telephone line conditions.

You can solve the Error 321 by the following:-
  • Set the receiving machine to receive at a slower transmission speed
  • If the session fails after sending several pages of a large document, resend the document as several smaller documents.
  • Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.

If during fax you receive the Error 358 then it is because of:-
  • The remote user pressed the Stop key, causing the session to be terminated.
  • The remote machine encountered a system problem such as no paper or a paper jam. This prevented the fax from receiving any more pages, and caused it to terminate the session prematurely.
  • The call-waiting service can cause this error. The click, heard for an incoming call, is actually a momentary disconnect of the line.
  • The remote machine encountered an incompatible feature causing it to terminate the session.

You can solve the Error 358 by the following:-
  • Configure the remote machine for document reception by clearing any paper jams, loading sufficient paper, and clearing any other error messages.
  • Configure the local fax machine to use a slower reception speed.
  • Enable or disable the ECM setting.

I hope this solution helps you and you have clear picture in your mind.

Let me know if you have any confusion in your mind


Sir/Ma'am, Your Rating as Five Stars for this solution and Words of appreciation as Feedback for me will be really esteemed
Thank You for taking my service

Concerned: Muhammad Uzair Team : FixYa

Dec 05, 2011 | HP Photosmart 2710 All-In-One InkJet...

1 Answer

Manual on how to fax on the canon MX340


set up for fax reception the following four modes are available for receiving faxes. select a receive mode according to your needs. you can change the receive mode any time. refer to the on screen manual basic guide. A CALL RING PATTERN DETECTIVE SERVICE (DRPD/NETWORK SWICH) MAY NOT BE AVAILABLE DEPENING ON THE COUNTRY OR REGION OF USE. TEL priority mode- FAX priorty mode- FAX only mode- DRPD/network swich.
press the FAX button then press the MENU button ( the fax setting screen is displayed) use the left or right button to select RECEIVE MODE SET., then press the OK button ( the receive mode set . screen is displayed ) select a receive mode then press the OK button ( the select receive mode is sdisplayed )

Jul 12, 2011 | Canon PIXMA MX340 Wireless Office...

1 Answer

Our Konica Minolta BIZ HUB C10 message in window is MEM.RX. Can you explain what this means. Thanks


In the Fax/E-mail - Fax Configuration - Reception Operation page, set-
tings for receiving faxes can be specified.Memory RX Mode:
Select whether to allow ("On") memory reception or not
("Off"). In cases when confidential faxes are being
received, the received document can be stored in the
memory and printed at a specified time or when memory
reception is set to "Off". A password can be set to spec-
ify the starting time or ending time of memory reception,
or to cancel the function. The set starting time and end-
ing time are valid every day until memory reception is
turned off.
Choices: On, Off
Default: Off
Configuration Menu Equivalent:
RX SETTING - MEMORY RX MODE

Mar 27, 2011 | Konica Printers & Copiers

1 Answer

Fax reception fails


Hello Dear,

The error message 242 appears in HP Photomart C7180, when the remote machine (the fax machine at Fax Sender side), is having problem, and it is trying to receive fax instead of sending. So actually both these machines try to receive the fax at the same time.
On many fax machines it is possible to accediently initiate the fax reception when:
1. The paper is not loaded in the machine
2. Or The paper is not correctly loaded.

You may contact the fax sender to check the above things. There is absolutely no problem with machine at your end.

Thanks

Mar 10, 2010 | HP Photosmart C7180 All-In-One InkJet...

1 Answer

I need assistance with fax error codes # 322 and # 358. What do they mean?


Error code 322- There was a communication error with the receiving fax machine due to poor telephone line conditions.
Solution
Set the receiving machine to receive at a slower transmission speed
If the session fails after sending several pages of a large document, resend the document as several smaller documents.
Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Error code 358--
The remote user pressed the Stop key,
The remote machine encountered a system problem such as no paper or a paper jam.
Try
Configure the local fax machine to use a slower reception speed.
Disable ECM mode on your machine.
Try sending a fax to another location.

Mar 03, 2010 | HP Officejet Pro L7680 All-In-One Printer

2 Answers

Comm error 252


Hi,

The comm error 252 occurs due to,

  • Telephone line conditions were too poor to receive a fax.
This error can be rectified by

  1. Reattempt the fax reception at a later time when line conditions may have improved.
  2. Configure the machine to start reception at a lower speed.
  3. If the local machine successfully received several pages of a larger document, ask the remote user to transmit the document in several smaller parts.
ENJOY! RATE THIS SOLUTION

RNJ VINOD KUMAR

Jul 15, 2009 | HP LaserJet 3050 All-In-One Printer

1 Answer

Receiving error 388. Can receive faxes but won't connect with other fax machines when trying to send


Hi,

The reason for the error code:
4e5e48b.jpg Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Please Click here and follow the instructions to resolve the issue.

May 21, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Fax problem


what type of fax is it? HP, Canon, brother etc?

HP error code 252 means.. . 252 Telephone line conditions were too poor to receive a fax.

*Reattempt the fax reception at a later time when line conditions may have improved.

*Configure the machine to start reception at a lower speed. *If the local machine received several pages of a larger document successfully, ask the remote user to transmit the document in several smaller parts.

Dec 01, 2008 | HP Officejet 6310 All-In-One InkJet...

1 Answer

PSC 2000 Series 2410 HP all in one


Hi this error code is for:-
The remote fax machine is attempting to receive instead of send. Both machines have attempted to start a reception at the same time. It is possible to accidentally initiate a fax reception after dialing on many fax machines, if there is no paper in the machine or if the paper is not correctly loaded and cannot be sensed by the appropriate document sensor.

*Contact the sender to ensure that a document is ready and correctly loaded in the transmitting fax machine and that the remote machine is attempting to initiate a transmission and not a reception.

Apr 08, 2008 | HP PSC 2410 All-In-One InkJet Printer

1 Answer

Fax Error codes


Hi,

I have mentioned the Description for the error codes.388 and 421 error codes means the same and suggestion to resolve the problem.

282 - Retry the transmission.

388 - Reattempt the fax reception at a different time when telephone line conditions have improved.

421 - Reattempt the fax reception at a different time when telephone line conditions have improved.

233 - A communication failure has occurred between the two machines (OR) The user at the remote machine might have pressed the Stop button. (OR) Sometime Call waiting service might cause this error code.

  • Turn OFF the Error Correction mode(ECM).Steps to do. Push the menu/setup button ->Select Advanced fax setup-> press ok/Enter->Scroll Down to Error Correction mode(ECM) and highlight -> press ok/Enter->Select turn OFF-> press ok/Enter.At Last Press Cancel to quit the menu.
  • Decrease the Fax speed.Steps to do.Push the menu/setup button ->Select Advanced fax setup-> press ok/Enter->Scroll Down to" Fax speed"-> press ok/Enter-> Choose "Medium speed or slow speed ->press ok/Enter. At Last Press Cancel to quit the menu.
Thank You

Feb 08, 2008 | HP Officejet 9110 All-In-One InkJet...

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