Question about Canon PowerShot SD550 / IXUS 750 Digital Camera

1 Answer

E 18 problem

The lens on my Canon digital camera will not close... i am unable to take a pciture and do not know the reason for this....when the camera is put on i am able to see my old pictures but when i click to take a new picture the screen is blank..i dont know what to do...please help...i have the canon power shot sd 500 camera and the problem that appears is the E18...... please help me The lens don't go out

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 489 Answers

Hi

What you are seeing is a generic message that means there is some sort of problem with the lens, it could happen in many different ways such as sand or dirt in the lens gears.

A couple solutions would be to either buy a defective camera online and make one good camera from the two if you can do that sort of thing yourself, or secondly have it repaired by somebody.

Don't bother trying to send the camera to Canon if it is out or warranty (though you can call them and verify what I'm about to say) because they will want $150+ to do the repair for you. Parts are not cheap to buy from them.

I know of one very affordable digital camera repair business... because I own it. The name is Darntoothysam, feel free to check us out, we are on that big auction website also (I don't plug their name for free), our seller ID is 'darntoothysam'. If you Google "darntoothysam" you will find us.

We have your repair listed as a package in our store for about $70. This covers a new lens, and return shipping of your camera! We even give a 45 day warranty on parts and labor. If you think you can use us then please check us out, even if you need to ask more questions then please feel free to contact me.

Hope this helps,

Thomas
Darntoothysam com

Posted on Oct 18, 2008

5 Suggested Answers

t00nz
  • 4738 Answers

SOURCE: E 18 problem

Your A410 problem really sounds like it might be a defective CCD imager. Canon would normally fix this for you for free, including free shipping both ways. http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html
http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819
Unfortunately this is only for applicable cameras A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110
But you may want to contact canon anyways to see if they will help.
As for your SD500 e18 issue,
The E18 error is fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension.
Here's some things that you can do to try to correct it. Have already fixed several cameras with this problem by using these methods:
http://www.e18error.com/repair.html

Posted on Nov 16, 2007

Nick Spirov
  • 35 Answers

SOURCE: E 18 problem

Hi,
The dreaded E18 error happens to many Canon cameras.
This error occurs when the lens is mechanically stuck. Sometimes you need it to be serviced and most times you can fix it, but even then it's a good idea to have it serviced soon. The cause to this may be dust, dropping and other mechanical problems.
1. Check if the battery is full
2. Check for visible mechanical problems (obstacles, debris). You may notice the lens is not exactly straight - in this case this is the cause of the problem.
3. Turn the camera off.
4. This needs to be done with gentle force: Take the camera in one hand and with the other gently take each part of the lens and gently move it round in a circular movement. Do this with both sections of the lens. You will hear a little "click" as it pops back in place.
5. Power the camera on.

Hope this helps!

Posted on Jan 09, 2008

MrsJGreen
  • 130 Answers

SOURCE: E 18 problem

E18 is a lens error and needs to be serviced by Canon. You may qualify for an upgrade to the S3 IS for a deep discount if you are interested.

Posted on May 30, 2008

  • 153 Answers

SOURCE: E 18 problem

your not alone see
http://www.e18error.com/

Posted on Jun 14, 2008

  • 1 Answer

SOURCE: E 18 problem

The lens on my Canon digital camera will not close... i am unable to take a pciture and do not know the reason for this....when the camera is put on i am able to see my old pictures but when i click to take a new picture the screen is blank..i dont know what to do...please help...i have the canon power shot sd 500 camera and the problem that appears is the E18...... please help me
Same problem - gray screen, error message of E18 in bottom left corner. Unable to take pictures and lens will not retract.

Posted on Sep 29, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

E 18 problem


I dont know what error E18 means, check cannon support for that, but welcome to the world of DISPOSABLE CAMERAS, I have replaced 3 cameras in 3 years, 2 because of lens and shutter issuses.

Jan 26, 2009 | Canon PowerShot S2 IS Digital Camera

1 Answer

E 18 problem


Please follow the directions found here.

Jan 07, 2008 | Canon PowerShot A570 IS Digital Camera

1 Answer

E 18 problem


Lens errors (E18 errors on Canons) are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Jan 12, 2009 | Canon PowerShot A400 Digital Camera

1 Answer

E 18 problem


Lens errors (E18 errors on Canons) are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Jan 08, 2009 | Digital Cameras

1 Answer

E 18 problem


Try to use a diffrent memory card it will fix the problem

Aug 04, 2008 | Digital Cameras

1 Answer

E 18 problem


I have the same issue "E18" on my powershot A95 and i don't know how i can solve it. Sorry. Loic

Jul 15, 2008 | Canon PowerShot A95 Digital Camera

1 Answer

E 18 problem


I just had the same problem. I sent the camera to the factory repair place and they fixed it in 5 days free. Even tho the camera is two years old and out of warranty.

Mar 01, 2008 | Canon PowerShot S2 IS Digital Camera

2 Answers

E 18 problem


the E18 means the lens system has a problem. I had it with my S2 and sometimes it worked, sometimes not. Eventually it stopped working. The only solution was sending it to repair, they changed the lens system.

Best Regards

Nov 19, 2007 | Canon PowerShot S2 IS Digital Camera

Not finding what you are looking for?
Canon PowerShot SD550 / IXUS 750 Digital Camera Logo

53 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Digital Cameras Experts

Doberman

Level 2 Expert

246 Answers

Tony

Level 3 Expert

2598 Answers

halotheracer
halotheracer

Level 2 Expert

68 Answers

Are you a Canon Digital Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...