Question about Samsung RS2578BB Side by Side Refrigerator

1 Answer

Won't make ice

I believe I may have the same exact problem that everyone is describing. The ice tray has stopped turning over so I've ended up with water everywhere. The only difference is that I have not found any little plastic pieces. I have tried to remove the housing that holds the motor and keeps the ice tray in place but I can't get it out and don't want to break it.
Any advice at this point would probably be very helpful.

Posted by on

  • Anonymous Jan 07, 2009

    ice tray will not empty, and then it puts water over the ice cubes that are still in tray and i have ice everywhere in freezer.

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I've tried a home made fix to this problem which is working so far. It's a bit of work, so proceed with caution. The problem at least with mine was the back of the gear/motor assembly box. There is a back side of a gear that projects out of the gear box and into a slot in the ice tray. It seems to be made of cheap plastic that broke from all the twisting of the tray. Mine left a couple of prongs still on the gear from the break, which I was able to JB Weld and shape back into a tight fit with the ice tray slot.

To start, push the black button that projects down, holding the gear box in place while at the same time pulling the gear box towards you. The ice tray will fall at this point.

Now the gear box is just hanging by the power cables. The only way that I found to get the box out was to take out the four screws in the corners of the gear box, (careful, there are loose gears in there that can come out) and pull the motor, and circuit board out by their cables. If you did this without any gears falling out, put the clear plastic cover back on so that they stay in place.

If the gears fell out, like mine did, it's not to difficult to figure out how they go back in.

Now if you have enough of the gear protruding out the back to add the JB Weld to, than do that and shape it to fit the slot of the ice tray. I had to let it dry, then sand it to the right fit. Hope this holds for a while. I couldn't order just the gear, and the motor/gear box is $70.

Once shaped, make sure that the gear is rotated in position to let the "Ice tray full" arm drop down. Then take of the clear cover, put the circuit board and motor back into place, then put the cover back on. Put the rear of the ice tray into the hole in the back of the freezer, the put the motor box back into place the way you removed it sliding the new prong into the ice tray slot and cross your fingers.

Posted on Jan 23, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Hello I have the described side by side refrigerator/freezer and there is a chattering noise on the freezer side that stops when I open the freezer door but resumes when I close it was wondering if I 've...


Something is in the fan, behind all the shelves and some cover panels. It could be ice building up. Put all the frozen stuff in a cooler and take all the trays out and find the cover over the fan. If it is all frozen up, you may have the thermostat set too low. You will have to turn it off and defrost it if you see a lot of ice. A hair dryer will speed things up.
The fan usually stops when the door is open....

Nov 21, 2013 | Amana ASD2622HRS Side by Side Refrigerator

1 Answer

Frigidaire gallery side by side won't send water to ice maker tray, but will to water dispenser


Hello Jim czyryca - From what you are describing if the ice maker is not making ice but is dispensing water, sounds like the refrigerator has a frozen water line, faulty ice maker valve or bad component that sends power to the ice maker valve when needed. The ice maker cycles internally to call for water so I strongly suggest contacting a professional to move forward accurately to assist with the repairs.

Jan 24, 2013 | Frigidaire FRS3R5EMB Side by Side...

1 Answer

KENMORE 106.53644300 ice maker type 2 with front door dispenser. ice maker stopped making ice, than 3 days later started again then stoped, day or so later ran again then stopped. I removed the unit put...


That is a Whirlpool module type ice maker that seems to have has been so strict with their information I will need to give the manual's another way about a 5 year life span. I have some manuals but because Whirlpool stopped letting people post what they believe is their property. I guess I need to only understand but if I place them here I will lose my subscription. Click Here=> My E-Mail and I will send it to you. May have to fill out the capsha first. Below is what I am talking about as far as how they work and yes I have the schematics and tech sheets, I will look to hear from you, Thanks, Sea Breeze
Click Here=> 8201515 Ice Maker Module


sea_breeze_167.jpg

May 05, 2011 | Kenmore Refrigerators

1 Answer

Describe your frigidaire frs23f5a freezer


With ours it is ice collection on the fan in the freezer section. This is located about half way down under the icemaker (please unplug to proceed). If you remove the four hex head screws and lift up the metal flap you will find the fan assemble and most likely the ice build up to chip off.

Jul 01, 2010 | Frigidaire FRS23KF7AB Side by Side...

1 Answer

Occassional water dripping from right front corner to floor. Defrost tube is also dripping into tray as it should. Door gasket seems intact.


The defrost water should pour not just drip in the pan. I believe the drain tube is probably partially stopped up.
Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the lower back of the freezer

Nov 12, 2009 | Refrigerators

2 Answers

Hello, I have an Samsung rs2533sw. the ice maker stopped working. it is at 8 degree. at this juncture, the manual reset switch does not work. if I let it unthaw then it works. once it gets cold it doesn't...


Hey heads up! The ice-cube maker has two parts... In fancy terms the business motor end, and the back-stop. Your back-stop is all busted. Mostly because it's been used successfully as a backstop for a few thousand times. The piece costs about $20, and you can get it at any Samsung parts distributor. The best way to check this is that your ice-cube tray will look like it's coming un-hinged in the back when it attempts to empty the ice.

When it works properly the ice-cube tray is actually contorted about 45 degrees from the front end to the back. The same way an adult male would crush ice.

Oct 21, 2009 | Samsung RS2534 Side by Side Refrigerator

1 Answer

Ice tray sometimes stuck when dumping off ice


Your icemaker tray has an update for the water flowing over the tray.  You will need to call a qualified LG technician to get it replaced.  Also, the tray is twisted because it binds itself against the hinge pin on the left side.  To stop this, spray some cooking spray oil in the left hinge pin and it should unbind itself and return to normal.

Mar 24, 2008 | LG LSC26905TT Side by Side Refrigerator

4 Answers

LG LRSC 26923TT Side by Side Refrigerator Problem with ice maker


We have the same problem with the ice cube tray. Repairman said the tray must be replaced every year as continual bending warps it out of shape. Replace every year and your problem is solved.

Jan 28, 2008 | LG LRSC-26922 Side by Side Refrigerator

Not finding what you are looking for?
Samsung RS2578BB Side by Side Refrigerator Logo

102 people viewed this question

Ask a Question

Usually answered in minutes!

Top Samsung Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4636 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Richard Roth
Richard Roth

Level 3 Expert

9472 Answers

Are you a Samsung Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...