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I have a zte c79 cellphone that has an mp3. player the phone came without the software disk to install the program that enables me to transfer mp3's and pictures. however it came with the USB cord. but every time i plug it into the computer and into my phone a message pops up saying. Usb device not recognized. now I've already followed the procedures of troubleshooting and also restarting my phone and computer. all i want is to be able to listen to music on my phone please help

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  • Anonymous Dec 12, 2008

    I was hoping to find a resolution to the same problem but am just finding others asking for answers to fix it. Ive called the manutacture (ZTE) and Metro PCS. No one know how to fix it! I am heading to the Metro PCS store later to see what they can do.

  • Anonymous Jan 04, 2009

    i cant transfer music

  • Anonymous Mar 07, 2009

    I just bought this phone and I have looked evrywhere for a fix I don't understand why this has no software to support the system i should have never bought this phone i can't download any music what so ever

  • nahtyg36 Apr 02, 2009

    I had the same problem, I have been trying to tranfer music to my micro sd card and it keep showing that there is no music when I know I put it on there. How do you save the music to the phone?

    HELP
    Regina

  • mzme57 Apr 13, 2009

    To load ring-tones someone has to either email it to you or send it through your blue-tooth. Yes I'm like the rest of you. Metro pcmess made all this sound good but if I would have known I was gonna have as much trouble with this phone I would have never switched this is my forth replacement. But like they say everything that sounds good ain't always good for you, and Metro pcmess has proven that. When I plug my usb cord it don't show and I can't down load to my mp3 player, sometime my phone just locks up for no reason, I get alot of no support files can anyone help with that

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When you plug in the usb cord somtimes i'll get a box asking what i want to use windows media player or open a folder with the contense. Then some times i get the add new hardware wizard which doesnot find the program to run the hardware correctly.
so the only way i found to load mp3s onto the ZTE C79 is to get a micro sd car and reader. when i plug i in a box comes up with the same results windows media player or a folder option i click the folder option. and if you have mp3s in your windows media player then right click on a song and open file location it will then tell you wether they are mp3 format or wahat drag and drop the mp3 format songs into the my music folder which is in the removable disk folder . As long as they are mp3 they will play on the phone. as for ringtones the only way i found to load them is to actually record them with the record memo tool in tools. which sucks because they usually end up being all distorted or very low volume. So if anyone know how to load ringtones please let me know

Posted on Feb 23, 2009

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