Question about Motorola Mobility SD4502 Cordless Expansion Handset

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Handset has message Out of Range even though it is fully charged on on the handset.

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The handsets are reading out of range because they have lost connection with the base. This happens mostly during peak power demands or power outages, but can also happen when the phone is unplugged for any amount of time. This can also cause, at times, the answering machine to stop picking up calls. To remedy this issue, reset the phone system. Please follow the instructions below:
To reset the phone:
1. Disconnect the power adapter, phone line, and remove all batteries from the base and all handsets. Leave it disconnected for 30 seconds to reset the base.
2. Place the batteries in the handsets first and then plug in the power adapter and phone line. Do not place the batteries back in the base yet.
3. Put the handset in the charge cradle.
4. It may take up to 1 minute for the "Out of Range" to clear from the display.
5. Once the "Out of Range" is cleared from the handset place the back up batteries back into the base.

Posted on Dec 13, 2008

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Cordless phone is not working...It shows out of range but the landline is working. Calls can only be attended through landline.Please let me know the solution as soon as possible. Thank you.


out of range means-- too far from the base set
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Phone says OUT OF RANGE while on the base and won't work.


The handset has lost the link with the base. This link codes the handset to the base with a unique security code so others with the same phone cannot use your phone line.

If you changed the battery, try disconnecting the base telephone line and ac adapter for a while (1/2 hour or so if possible).

Remove the battery from the handset as well.

After 1/2 hour, install the battery in the handset, connect the telephone line and ac adapter to the base. Place the handset in the charging base and the link should be established. If not, the phone is defective.

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I had a similar problem which I finally fixed. You did not say if any of your phones registered.
First try the following recommended by Uniden Support:
Your phone(s) should be fully charged before putting them on the main base.
Unplug the battery from the phone by removing the battery cover and removing the connector. Then, push the # and * key together and hold while you plug the battery back in (requires some dexterity). Continue to hold the two keys until you hear a confirmation tone. This will force the phone to reregister. Put the phone on the main base (if you are sure it has a fully charged battery) and see if it will reregister it to solve the problem.
That did not work for me. So, I followed the instructions to de-register the handset (even though it hadn't really registered). But, I also pretended like the Base was not available (because using the base in this step also failed).
1) Press and hold the hang up and # keys for at least 5 seconds.
2) Move the cursor to select Base Unavailable and then press Select.
3) Select the base you want to deregister from, press Select and then move the cursor to Yes and select.
This causes the phone to delete any of its base information.
At this point, again insure that your phone shows the battery is fully charged and if it is not, put it on the stand alone charger base (not the main base). With the battery fully charged, place it on the base and try registering again by placing it in the main base.
If neither of these approaches help, contact support at Uniden.com.
However, my problems were cleared when I cleared the handset with the second set of instructions.

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We totally unplugged the phone, made sure the battery was charged and reset the phone as though it was brand new, in other words started from scratch. It seemed to work and the phone is O.K. now

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I have a Panasonic KX-TG6051CM


I had the same problem, and it seems that the battery charging circuit in the handset had locked up, constantly charging the battery until it overheated. I was able to reset the circuit in my handset by completely draining the battery. Here is the procedure:

1. Remove the handset from the charging cradle, and leave it on for a few days until the battery runs out, and the handset finally turns off. At his point, the battery will be very low, BUT NOT COMPLETELY DRAINED.

2. Next, you must manually drain the charge remaining in the battery by shorting out the two contacts on it. Shorting won't damage the battery, since it is holding very little charge at this point. An easy way to physically do this is to remove the battery, and place a piece of thin wire across the the two contacts of the HANDSET. I am referring to the contacts inside the handset that connect to the battery, NOT the contacts on the bottom outside that connect the handset to the charging cradle. Next, put the battery back in, sandwiching the wire between the battery's contacts and those inside the handset. This will hold the wire in place. DO NOT PUT THE HANDSET BACK INTO THE CHARGER, WITH THE BATTERY SHORTED OUT.

3. Wait about 30 minutes for the battery to completely die. Remove the jumper wire, and but the handset back into the charger.

4. If the battery was fully discharged , you will get a message on the handset telling you that you should let it will charge for 7 hours. If you do not get this message, then either the battery was not fully discharged, or your problem is different from mine. Try the procedure again in Step 3 for another 30 minutes to discharge the battery some more.

5. If you get the "Wait for 7 hours to charge" message on the handset, then leave it in the charging cradle for the 7 hours requested. After that, it should work fine.

Let me know how you make out.

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I had the same problem!

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