Infrared burners requite that the gas control knob be held in for 2 minutes or so, to allow the thermocouple on the infrared burner to heat up completely. If it's windy were you are, the wind can blow the burner out, while trying to light it. That's why it has a thermocouple on it, to stop the gas if the burner goes out. All cooking on the rotisserie is doon with the lid/hood closed, at temperatures around 250 degrees F. Once the infrared burner turns bright red, release the control knob.
Hope this helped you to get it lit. Thanks for choosing FixYa.
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