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The PortAbout 5 was last manufactured in 2005, making it very likely the seat has expired. Contact Evenflo (800-233-5921, www.evenflo.com) about the expiration date and reattaching the visor (if the seat has not expired). Please DO NOT use an expired seat! Manufacturer states that, when installing this rear facing only restraint in an outboard seating position, there should be at least 1.5" of space between the restraint, including the handle, and the back of the front seat. Do not remove the harness strap from the adjuster. If the harness is ever mistakenly removed, Evenflo will send a new harness with adjuster. -- Marc
You can download this PDF instructional manual for the Evenflo Discovery
can also read this article on how to adjust the harness straps on an
Evenflo car carrier:
First check the settings on the car base. Usually there are 3 settings so most likely the setting you adjusted it to is too high for your baby. You have to remove the baby form the car seat (smile), check the setting level (at the front of the car seat) and adjust accordingly. Good luck i hope this helps!
I had the same problem in my 240sx Nissan, I was told that because of the dip in the seat it was impossible to fasten it down properly so I went to one of those help for car seat classes that the police help you with and they told me just to take a towel and tightly roll it up and put in the dip of the seat, then fasten the base down! Hope this helps you!
Just in case you don't still have the number;
1-800-233-5921, Monday - Friday from 8 am to 5 pm.
I've asked them to send me a manual but i doubt if i can get it before the end of the holidays - here's hoping.
How do I care and clean for my PortAbout 3/PortAbout V infant car seat?
To clean pad slide the elastic loops of the seat pad off of the seat shell. Remove the harness system. Cloth pad, canopy, and head support may be machine washed separately cold water, delicate cycle, tumble dry 10-15 minutes, low heat. Wipe straps, buckles, and harness adjusters with warm damp cloth and mild soap. Air dry. NOTE: DO NOT submerge harness assembly in water. To help protect the vehicle upholstery, place a towel beneath and behind the child restraint.