WE HAVE A NORCOLD N811RT. FREEZER IS ONLY 28DEGREES REFRIG IS ROOM TEMP (80 DEGREES) DOES THE SAME ON GAS OR ELECTRIC. dO YOU KNOW WHAT THE PROBLEM IS?

I would set the fridge in the middle, check it in a couple hours and see what the temperature is. I like my fridge too be at 36 degrees. Adjust the temperature control as needed to get the temperature to what you like. Do the same with the freezer, I like my freezer to be around 28 degrees. My big freezer I keep at about 10 degrees.

time to get the service person back under warranty
don't try repairs yourself as that voids the warranty
because you had to replace the regulator so early after purchase , it suggests problem in the gas lines(dirt or filings) that have blocked up the gas jets . problems on the other circuits could be again installation faults
I'm sure that you will make your dissatisfaction known to the company

Your Refrig/freezer should be set as follows:

Refrigerators: 36 to 40 degrees. Ideal temp is 37 Fahrenheit. Note: A temp above 42 degrees promotes bacteria.

Freezer: temp should be -5 to 6 degrees Fahrenheit. Ideal temp is 0 degrees.

Then check the door seals around the edges to see if any splits, tears or cracks have messed up the seal. This will cause your compressor to constantly run as it's trying to cool off the warm house is being sucked into the freezer (or Refrig). A sure sign the door seals are damaged is lots of ice in the freezer door area or water pooling in the bottom area of the refrigerator.

Wait about 4 hrs after you readjusted the Refrigerator/Freezer settings so everything settles down. If you still have problems then the coolant may need to be serviced (topped off) or the motor serviced/checked.

Don't procrastinate because a water heater and Refrig/freezer are the 2 largest energy users in your home- they run 24 hrs a day.

Hope this helps...

Hi, all fridge freezers work on ambient room temperatures, ie room temperature. Also it will depend on the classification of your fridge freezer. On a normal classification fr/free 70 degrees should be a constant maximum. On a sub normal classification room temp should not exceed 50 degrees. on a sub tropical room temp can be pretty much as warm as you like. On the rating plate inside your fridge freezer two small letters exist (N) normal. (SN) sub normal. (ST) sub tropical. Most fridges will work for a while in the wrong temp but will work too hard and pack up

He is correct. The temp in the refrig controls how often and for how long the refrig runs. Lets say the temp in your garage is 34 degrees, and you have your refrig set to 36 degrees: The refrig will never run, the fresh foods section will cool to 34, and the freezer will warm to 34. Even if the temp is 45 in the garage and you set the fresh foods to be 33, the refrig will not need to run long enough and often enough to keep the freezer temp cold enough. You will most likely need to have the ambient room temp at least 55 degrees to get satisfactory refrigerator performance. Insulating the refrig will not help. (by the way, outdoor beverage vending machines use an internal heater in cold weather to prevent liquid beverages inside from freezing,..... so using that info, you could put a low wattage heater in your refrig to make your refrig run enough to make the freezer section work. The %&#* with that, just move it into the house!)

replace thermostat

I have a norcold fridge model #N811RT and the flash code blinks 5 times then stops then repeats. both fridge and freezer are not cold were are currently living in are 5th wheel and it was currently -30c for 3 days any help would be of assistence.

Colin

Move the refrigerator to a room that is at least 50 degrees F.

Temps on most refrigerators are regulated by the fresh foods temp. If your garage is let's say 35 degrees, the fresh foods temp will most likely never raise enough to turn the refrigerator on. With the refrigerator never running, the freezer compartment will warm to 35 degrees, resulting in everything melting. Even if garage is a bit warmer, say 45, the refrig will not run long enough for the freezer to maintain a low enough temperture. If the garage temp falls to below freezing, say 20 degrees, the food in the fresh foods compartment will freeze. (outdoor beverage dispensers have internal heaters to prevent product from freezing !) Please don't rate this if not a Fix-Ya for you, as anything else lowers my score.

Make sure the thermister is attached firmly to the fins in the back. The boards on a Norcold can be reset a service center familiar with this process is your best bet. It takes disconecting the board and then shorting it out best to leave it to some one who is familiar.