Side by side refrigerator has puddle under freezer
I have a Jenn-air JCB2388ATW without any water attached to it. We notice that every so often there is a small puddle of water under the front outside corner of the freezer side. Since we do not have water attached to the unit, it must come from de-frost or condensation. Is something plugged?
Puddle of water on floor in front of doors. And I do not have an icemaker or water going to the refrigerator.
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Mine did this a few years ago. I had to call service out to replace the system board. I guess it's a common problem. Something on the board fails and the defrost operation does not work properly, resulting in rapid meltdown of ice build-up and puddles on the floor.
There is a drain under the rear part of the freezer, see if you can see if it is blocked it may be fully of ice in the tube under it, if so turn off and pour hot water on it till the water drains out, put towels in the bottom of the freezer to collect this water, may take some time to get it cleared.
check the freezer side and see if there is ice under bottom rack and floor if so you have a clogged drain,follow the floor to the back wall and the bottom of back wall panel,there is a drain there,use hair dryer to melt out and then you need a steamer or something to blow out the drain line,check it by pooring hot water in the drain you'll know if you unclogged it if the water drains through
The condensate drain may not be draining into the pan under the fridge or it may have a leak or could even be not connected to the condensate pan in the evaporator. Another possibility is that your condenser might be dirty or plugged causing the suction line going to the compressor to freeze up and then thaw leaving puddles under the fridge. Clean the condenser (the coil under or behind the fridge) and it should stop. Over stocking the freezer will cause this as well. If you cover the air return in the freezer the evaporator will freeze up and the suction line will freeze back to the compressor.
sounds like a drain clog in the freezer compartment above. remove the freezer rear panel and totally defrost the evaporator area, directly under the evap you see( under all taht ice) a small drain hole that has become frozen over, try defrosting with either a hair dryer( not a heat gun too much heat youl melt everything) or by pouring hot water donw the drain until you get a free flow of water down the tube. after its clear reassemble and you should be fine
to allow your fridge/freezer to be ice free a timed defrost phase apxx every 7 to 10 hrs occurres whe the ice is drefrosted the water shoud go via a collection tray to the top af the compressor to keep it cool the tray is situated at the bottom of the freezer side behind the panel youll find is probally blocked and the water is overflowing to the front instead of going the correct way if you tecn minded unplugh the appliance remuve the pabel and unblock the drain tray the panel is inside the freezer torward the bottom