Question about Sub-Zero 690 Side by Side Refrigerator

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Side by side refrigerator has puddle under freezer

I have a Jenn-air JCB2388ATW without any water attached to it. We notice that every so often there is a small puddle of water under the front outside corner of the freezer side. Since we do not have water attached to the unit, it must come from de-frost or condensation. Is something plugged? Puddle of water on floor in front of doors. And I do not have an icemaker or water going to the refrigerator.

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Check and clean door seal, chech defrost drain tube ad a cup of water and clorine into tube, Check drin pan and clean under refer.

Posted on Dec 12, 2008

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Posted on Jan 02, 2017

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How to determine what is causing my refrigerator to periodically leak water onto floor?


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Y jenn air side by side has water puddling out front left side, not under, I would also tie it ot the deforst cycle, maybe a clogged line, still cold, there is also some water underneath the lowest freezer...


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The condensate drain may not be draining into the pan under the fridge or it may have a leak or could even be not connected to the condensate pan in the evaporator.
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