Question about Hoover S3765-040 WindTunnel Bagless Canister Vacuum

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S3765 My Hoover canister also has the retracting cord stuck.  It will neither retract into the housing or pull out for use.  What can be done about this 09/08/2008

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The hardest part of fixing this is locating and removing the 5 Phillips-head screws without stripping the heads. There are 2 of them at the bottom front, 2 at the top back (above the wheels), and 1 at the back under the dust canister. After they are loosened/removed, you can remove the entire top cover of the vacuum (be careful with the wiring harness), and then the black plastic piece above the cord rewind reel. You can then easily remove the rewind reel, free the snagged cord, and reassemble.

Posted on May 23, 2010

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Returned the sweeper to Costco for a full refund and bought another.

Posted on Sep 09, 2008

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Remove the 5 Phillips-head screws carefully without stripping the heads. There are 2 at the front bottom, 2 at the top back (above the wheels), and 1 at the back beneath the dustbin. After the screws are loosened/removed, you can remove the top cover of the vacuum (be careful with the attached wiring harness). Then remove the black plastic cover over the cord rewind wheel, and you can easily remove the wheel. Pull the cord out a bit to give yourself some slack. You should be able to free the jammed cord and then reassemble the vac.

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