Question about HP LaserJet 3380 All-In-One Printer

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HP Director buttons greyed out in Mac OS 10.5.4; scanner can't find IMac

I bought a new IMac in July 2008, with Mac OS 10.5 installed. It's connected to my HP 3380 via USB. The 3380prints and copies fine, but its scanner doesn't find the IMac, so I've lost the scanning function altogether. I was hoping this would be corrected with the new HP diriver included with Mac OS 10.5.4, but it doesn't seem to be.

I've heard there may be third party software that works better than HP's driver on the Mac. Can you help?Thanks - J

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Hi

Reinstall the software it will work..

For installation and scanner process u can refer the user manual.

Check this one

http://www.lavc.edu/IT/Manuals/Printer_HP_Laserjet_3380_User_Guide.pdf

Posted on Sep 08, 2008

  • khader ibrahim Sep 08, 2008

    No need for third party software and all

    Thank you have a nice day..


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Pls use tis link...ur pro ll get solved...

http://discussions.apple.com/thread.jspa?threadID=1335041&tstart=0

rate tis pls

Posted on Sep 08, 2008

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  • HP Master
  • 13,433 Answers

Have you tried Image Capture, it should be in your applications folder. Give it a try and report back

Thanks,
Ekse

Posted on Sep 08, 2008

  • Ekse Sep 08, 2008

    iPhoto should also work, let me know.

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1 Answer

Just bought an iMac running Mac OSX v10.6.7. Have a HPLaserJetM1005 Downloaded latest software & drivers from HP Can print ok but does not recognise scanner What do I do to make it scan


Hi, you can download the newest software here at HP:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&tool=&query=M1005&product=1839460&lang=en&

Remember to select for MAC os.

Wait until the installation program tells you to connect the printer.

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Hope this will help you.

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This is a question from a friend of mine who recently was given a used imac. Any ideas what he can try doing? when I plug it in and turn it on I get a grey screen with a little icon in the middle (looks...


What your friend is seeing, is an indicator that the Mac 333 Mhz, is not able to boot up to recognizable Mac OS volume. This means that Mac OS volume is either damaged or has some how been corrupted.

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Here is a link from Apple support for resolving this issue for this legacy mode;
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If your friend is interested in knowing what is the highest version of Mac OS X he can install on his iMac 333,, it would be Mac OS X 10.3 Panther.

This version is the highest upgrade for the iMac 333 because Mac OS X 10.4 Tiger will only work with Macs that have a built-in Firewire port.

Here is the technical specifications link from Apple for this model:
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This should help.

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You can log on to the hp site and get the current driver/printer software for your printer. Get the mac os version and install via usb. Download and install then restart your imac... then attempt a print...
Should work fine with an iMac.
K

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I am getting the print cartridge allignment sheet repeatedly.


Hello,

Please visit www.hp.com then search or click the printer tab to the product side and search the HP Director and download it.

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I have a macbook and i want to scan i can print easy...can never scan oh and i have a HP deskjet f380 printer


How are initiating the scan?
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What canon printers/scanner/copiers are compatible with imac 10.5.5. MP830 is certainly not!


http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=12804#DownloadDetailAct


File Name and Description

MP780 Scanner Driver Ver. 12.13.0 (Mac OS X)
mp780osxsd12130ej7.dmg
MP780 Printer Driver Ver. 4.8.3 (Mac OS X)
mp780osxpd483ej7.dmg
PIXMA MP750/780 ScanGearStarter Ver. 1.0 for Mac OS X
MP750780SGS10MX_EN.dmg

Drivers

MP830 Scanner Driver Ver. 12.13.0 (Mac OS X)
mp830osxsd12130ej7.dmg

MP830 Printer Driver Ver. 4.8.3 (Mac OS X)
mp830osxpd483ej7.dmg

Software

Easy-PhotoPrint EX Ver. 2.0.1 (Mac OS X)
eppexosx201ea8-2.dmg


08/27/2008
MP Navigator Ver. 2.2.3 (Mac OS X)
mpnosx223ej7.dmg


Easy-PhotoPrint Ver. 3.7.0 (Mac OS X)
epposx370en.dmg

Firmware
File Name and Description Version File Size Date Posted
MP830 Firmware Upgrade Utility Ver. 1.13 (Mac OS X)
fump830osx113en.dmg



Guides and Manuals
File Name and Description Version File Size Date Posted
On-screen Manual for Macintosh
mp830osmosx100us.dmg


User's Guide
mp830_ug_us_v4.pdf

Easy Setup Instructions
mp830_esi_us_v1.pdf

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1 Answer

Editing text


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Windows
» HP Scanjet Scanners Supported and not Supported in Microsoft(R) Windows XP s.gif » Resolving 'Missing MSIEXEC.EXE File is Linked to Missing Export: MSI.DLL.222' Error Message During Installation of the HP Director Software s.gif » Resolving 'Scanner not supported' or 'Unsupported operating system' Error Messages s.gif » Resolving Image Zone Install Error 1402, 1406, 1714, 1904, 1935, 2203, or Unknown Error s.gif » Error 'The System Cannot Find the File Specified' While Attempting to Install the HP Photo & Imaging Software in Windows 98, 98se, or Me s.gif » 'Cannot Install This Hardware - The Required Section Was Not Found in the INF' Error Message in Windows XP s.gif » 'Error Install Failure' Message for the hpznfx01.exe Software Module Displays on the Computer When Installing HP Image Zone s.gif » The message 'Fatal error during installation' or 'Error Install Failure' Occurs When Installing HP Image Zone s.gif » A 'Fatal Error' or 'Error_Install_Failure' Error Message Displays on the Computer When Installing the Image Zone Software s.gif » The Error Message 'Error_Install_Failure' or 'Fatal Error' Occurs when Installing Image Zone Software s.gif s.gif
Macintosh
» Mac OS: Software Driver Install Causes Error, "Interface Lib Get Component Resource Could not be Found" s.gif » 'Cannot Install This Hardware - The Required Section Was Not Found in the INF' Error Message in Windows XP s.gif » 'Scanner could not be initialized' Message Displays in Mac OS X when the All-in-One Software is Installed s.gif » Mac OS: Software Driver Install Causes Error, "Interface Lib Get Component Resource Could not be Found" s.gif s.gifs.gif

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