Question about Gateway SL9550-30165318 Notebook

1 Answer

Solo 9559 can not pass the initial screen

When I power up my Solo 9550 laptop, I get the Gateway Screen with the Press F2 for Set Up. I do this and everything seems to be identified correctly (I have also unplugged all peripherals in case one of them is causing problems and same thing applies). However, after it identifies componants and memory checks out ok, it says Entering Set Up and just sits there. Any ideas on what might be wrong? I have tried Reset button numerous times and have installed a new CMOS battery (just hoping) but to no avail

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  • 4 more comments 
  • CarrieL Sep 08, 2008

    I am using XPP. However - getting into Windows is not my first concern. I could always access the BIOS before I ever installed any operating system. Was wondering if the problem may be the BIOS chip itself?

  • CarrieL Sep 08, 2008

    Oh, I was SO hopeful! I had tried this but not that long. Sorry - but same result. Thank you so much for the suggestions though.

    Maybe more details would help?

    When powering up, get Gateway screen with Press F2 for setup.

    Do that and identifies:
    PhoenixBios 4.0 Release 6.0
    (then copyright etc.)

    Bios version 29.05.04
    Gateway Solo 9550
    System ID - 000000000 (is this normal?)

    Then identifies
    CPU = Intel(R) Mobile Pentium(R) III Processor-M 1066 MHz
    Memory (all passed)
    System BIOS shadowed
    Video BIOS shadowed
    UMB upper limit segment address: E439 (don't know what this is)
    Fixed Disk (correct)
    ATAPI CD/DVD (correct)
    Mouse initialized

    Entering Setup . . .

    Then just SITS there!

  • CarrieL Sep 09, 2008

    Oops - not familiar on how to leave a comment AND a rating....

    The screen did not go blank. After listing statistics, it said "entering Set Up ..." and just sat there - no cursor.

    However - after leaving the computer turned off but plugged in (Had to eat) I tried again - hit F2 and the Bios screen came up. Changed date and time but left everything else alone. F10 to exit saving changes. It went back to the Gateway Screen. F2 again worked and time/date were correct - however it just goes back to "Press F2 to Set up". This time tried Disable on Quick Boot and Quiet Boot so I could maybe see more of what was going on. It ran through tests and LO and BEHOLD! Windows started! Thank you for your help - and HOPEFULLY I won't be back!


  • Anonymous Sep 18, 2008

    Hi ya doing, . I have a problem: The laptop will not get past the POST.
    I stops at "mouse initialized" with the "ESC" prompt at the bottom. So...the laptop doesn't freeze, because I can leave it sitting for hours, come back, and it will do the "Entering setup..." but THAT IS IT. Any help would be fine! Thanks in advance!

  • csc86 Sep 18, 2008

    Model of laptop Compaq presario M2202 TU

    Then identifies
    CPU = Intel(R) Mobile CEleron Processor-M
    Memory (all passed System BIOS shadowed
    Video BIOS shadowed
    Fixed Disk (correct)
    ATAPI CD/DVD (correct)

    Tscos DVD (coorcrt)
    Mouse initialized

    laptop hang after this error.

  • Roberta Smith
    Roberta Smith May 11, 2010

    what operating system are you using ?




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  • 5,158 Answers

It may be the bios.... remove the bios battery for at least ten minutes... make sure the main battery is removed
so there is NO power to the laptop for about ten minutes
.... after you reinstall the bios battery and put the main battery back in and plug in the external power.... boot it up again.


Posted on Sep 08, 2008

  • Roberta Smith
    Roberta Smith Sep 08, 2008

    Does the screen go blank or you still have a cursor ?


  • Roberta Smith
    Roberta Smith Sep 09, 2008

    No worries.... glad we could help and if you have other problems just holler.


    and thanks for the rating



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