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Resolution of NETGEAR NTP Issue - NetGear RP614 Router

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NETGEAR and the University of Wisconsin ? Madison have identified an issue with how some NETGEAR routers utilize the network time protocol (NTP) public time service provided by the University. Specific NETGEAR home routers rely on public time services provided by the internet community. If a specific public access NTP server is unavailable, these routers will not be able to synchronize their time with the public NTP server. As a result, features such as logging, email alerts, and time-based URL filtering may experience a degradation in time-keeping. Overall router functionality is unaffected. Network traffic to the specified time server, however increases as the router tries to obtain the time. ?As soon as the issue was identified, NETGEAR worked closely with the University of Wisconsin - Madison to understand the issue and minimize any impact,? said Annie Stunden, CIO at the University of Wisconsin. ?NETGEAR has taken a leadership role in working with the University to ensure a reliable networking experience for its customers and to establish best practices for interfacing with our public access servers.?

Posted on Feb 19, 2006

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The time and date settings lose time excessively,


Hi Nick,

This is common issue with most of the NETGEAR products. NTP server used to synchronize time seems to be working intermittently. The only thing I can suggest you to do is to upgrade the firmware on the phone.

Visit the link below to download the firmware for the phone:

http://kb.netgear.com/app/answers/detail/a_id/677

I hope this information allows you to resolve this issue.

If I have helped you, please help me, and rate this suggestion the highest FixYa rating. If you cannot rate this post with the highest rating, then please comment to this post and I will try to help you further.

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My WGR614v6 (with latest firmware) will not keep time, or the scheduler doesnt work right. I set it to stop internet connections at 11pm (2300) and allow again at 6am (0600) but it just randomly starts and...


Hi,

Recently there has been a issue found with the time and date settings on the NETGEAR router. NETGEAR router pull time settings from diffrent NTP servers online. It seems that these NTP servers are either down or not working properly.

Wait for few more days and then check the date and time settings on the router.

I hope this information allows you to resolve this issue.

If I have helped you, please help me, and rate this suggestion the highest FixYa rating. If you cannot rate this post with the highest rating, then please comment to this post and I will try to help you further.

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You have to make sure that the clock of your NAS is synchronized with the ActiveDirectory. Configure your NAS to use NTP. This should be under the clock configuration screen. Enter the IP address of your domain controller(s) as the NTP server address.

Also, it would be a good idea to make sure that you domain controllers are synchronized with a root time source (on the Internet). In order to do that, run the following command on all you DCs.

C:\>net time /setsntp:br.pool.ntp.org

Of course, your DCs must be able to access the internet on port UDP 123.

Judging by your email address, you seems to be located in Brasil. If you are not in Brasil, you may look for another NTP server http://support.ntp.org/bin/view/Servers/NTPPoolServers

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NTP


Step 1: Log into the router´s web utility and click on Tools and select Time. Step 2: You will need to set the time zone corresponding to your location. Step 3: If you set the time manually, select the date/time and set Daylight Saving (if applicable), click Set Time, click Apply, and click Continue. Step 4: If you have the IP of an NTP server, enter that IP address in the default NTP server box, click Apply and click Continue. If you leave the box empty, the router will use its default NTP servers.

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How does the router synchronize time?


The router pulls it's time like any computer. It uses the Network Time Protocol or (NTP). In order to utilize the NTP a valid Internet connection must be achieved. Network Time Protocol (NTP) is a protocol that is used to synchronize computer clock times in a network of computers. NTP is now an Internet standard. In common with similar protocols, NTP uses Coordinated Universal Time (UTC) to synchronize computer clock times to a millisecond, and sometimes to a fraction of a millisecond. UTC time is obtained using several different methods, including radio and satellite systems. Specialized receivers are available for high-level services such as the Global Positioning System (GPS) and the governments of some nations. However, it is not practical or cost-effective to equip every computer with one of these receivers. Instead, computers designated as primary time servers are outfitted with the receivers and they use protocols such as NTP to synchronize the clock times of networked computers. Degrees of separation from the UTC source are defined as strata. A radio clock (which receives true time from a dedicated transmitter or satellite navigation system) is stratum-0; a computer that is directly linked to the radio clock is stratum-1; a computer that receives its time from a stratum-1 computer is stratum-2, and so on. The term NTP applies to both the protocol and the client/server programs that run on computers. The programs are compiled by the user as an NTP client, NTP server, or both. In basic terms, the NTP client initiates a time request exchange with the time server. As a result of this exchange, the client is able to calculate the link delay, its local offset, and adjust its local clock to match the clock at the server's computer. As a rule, six exchanges over a period of about five to 10 minutes are required to initially set the clock. Once synchronized, the client updates the clock about once every 10 minutes, usually requiring only a single message exchange. redundant servers and varied network paths are used to ensure reliability and accuracy. In addition to client/server synchronization, NTP also supports broadcast synchronization of peer computer clocks. NTP is designed to be highly fault-tolerant and scalable.

Feb 16, 2006 | Belkin DSL Gateway Router (f5d5230-4-dl)

1 Answer

How does the router synchronize time?


The router pulls it's time like any computer. It uses the Network Time Protocol or (NTP). In order to utilize the NTP a valid Internet connection must be achieved. Network Time Protocol (NTP) is a protocol that is used to synchronize computer clock times in a network of computers. NTP is now an Internet standard. In common with similar protocols, NTP uses Coordinated Universal Time (UTC) to synchronize computer clock times to a millisecond, and sometimes to a fraction of a millisecond. UTC time is obtained using several different methods, including radio and satellite systems. Specialized receivers are available for high-level services such as the Global Positioning System (GPS) and the governments of some nations. However, it is not practical or cost-effective to equip every computer with one of these receivers. Instead, computers designated as primary time servers are outfitted with the receivers and they use protocols such as NTP to synchronize the clock times of networked computers. Degrees of separation from the UTC source are defined as strata. A radio clock (which receives true time from a dedicated transmitter or satellite navigation system) is stratum-0; a computer that is directly linked to the radio clock is stratum-1; a computer that receives its time from a stratum-1 computer is stratum-2, and so on. The term NTP applies to both the protocol and the client/server programs that run on computers. The programs are compiled by the user as an NTP client, NTP server, or both. In basic terms, the NTP client initiates a time request exchange with the time server. As a result of this exchange, the client is able to calculate the link delay, its local offset, and adjust its local clock to match the clock at the server's computer. As a rule, six exchanges over a period of about five to 10 minutes are required to initially set the clock. Once synchronized, the client updates the clock about once every 10 minutes, usually requiring only a single message exchange. redundant servers and varied network paths are used to ensure reliability and accuracy. In addition to client/server synchronization, NTP also supports broadcast synchronization of peer computer clocks. NTP is designed to be highly fault-tolerant and scalable.

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