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I have a Xerox phaser 8500 with a 09,038,46:79099 code

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  • Jerrell Mitchell Sep 08, 2008

    Thank you for your help. We have not got the training course for this model yet.

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That is a code telling you your black ink stick has not moved down into the ink loader properly.
Look at, in particular the black sticks, thats what teh ,46 means, 46 refers to the black ink.
One may be cracked, twisted or some ways stuck not sliding down into the bottom of the ink loader.
If you have to remove it, use a screw, a drywall type screw to twist into the block and slide them back and out.
If you somehow managed to get an ink stick in the machine from another phaser model, those are shaped different and will not actuate the swit5ch at the bottom of the loader.

Posted on Sep 08, 2008

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