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I have problems playing videos on my laptop off the internet just keeps stoping and loading all the time and the sound keeps cutting off

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The trouble is with your metwork connection through which the Laptop connects to the Internet. There is no proven way to increase the speed of connectivity. You may check your connection speed from the two-computer icons on the bottom-right corner and determine the speed. A speed of 2 mbps or more is ideal for viewing videos on internet.

Posted on Sep 08, 2008

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Hi,

This problem, i.e, the videos keep stopping and starting is usually due to a slow internet connection.

To resolve this issue, kindly let the video download completely before playing the video.

To do this, click the "Pause" button (shown by red arrow in the attached image) on the video bar and let the pink colored bar (shown by green arrow) fill up entirely.

hmerchant110_105.png

When the pink bar fills up completely, click the "Play" button. (See below image)

hmerchant110_106.png

Now the video playback will be smooth and without any breaks.

Hope this solves your problem. For more help and clarifications, please feel free to reply to this post.

Thanks for using FixYa

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Hi,
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