Question about HP Photosmart C6180 All-In-One InkJet Printer

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Won't print black ink

I have tried replacing my ink cartridge and have bought new ones thinking it was that but they are full and my printer won't print black ink.

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  • bluesmoke_6 Sep 08, 2008

    I have tried everything.  I am using a hp ink cartridge.  I have done an ink diagnostic and nothing.  I did go to Ink Cartridge World and the guy working has said a lot of people have had this problem and it is a wire or cord that is not reading the black ink.  I have been on hold for 30min w/ hp.  I have replaced the black ink once before and had no problems.

  • nfolan Sep 12, 2008

    Yup, same thing here...the HP Photosmart C5180 All-in-One prnter we have is not printing black either.


    Any solutions?

  • dacjac69 Sep 15, 2008

    I also had a black ink cartridge from Cartridge World and had to change back to the orignal hp 02 cartridge. Still, I ran the diagnostic test and still did not print black ink.

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I am on my second Photosmart C6180, the first one I had quit printing black ink after 6 months, after hours with the HP help desk, the finally decided to replace the printer. I have now been using the replacement for several months and just this weekend it too quit printing black ink...no copying, no printing and no faxing.  I am now shopping for another, not a HP.  

Posted on Sep 17, 2008

Problem is that during your initial setup, you MUST ensure you use the cartridges that some with the unit, ensure they are seated properly, then do a diagnostic for print use level, and color.

Posted on Sep 08, 2008

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