Unable to connect to the synaptics pointing device driver
Hellow folks, i am encountering an error message in my mouse device manager stating that i am unable to connect to the synaptics pointing device driver...
I have been using a logitech wireless mouse that doesnt work well any longer. I bought a Microsoft wireless intellimouse explorer 2.0 and installed the software and rebooted my computer. The mouse does not work, it says uanable to connect to synapsis pointing device driver. How do I fix please? Thanks for any help!
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Re: unable to connect to the synaptics pointing device...
I am assuming that the mouse has batteries installed in it and the CD was used to install the software program for the mouse. Did you try
Turn the mouse over and find the small
rest/connect button on the bottom of the mouse and press it to
Reset/Connect the mouse to the receiver and work properly.
If not, try pressing the receiver button and then press
the mouse. This should be done whenever you change batteries or
Hope this helps you. Bud
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you probably haven't installed the touch-pad driver yet. go to the computer manufacturers website and look for the touch-pad driver that is specific to your laptop
Also I would say that it is a setting in your control panel if you have used any other mice or install another mouse drivers it may have affected you touch pad. I would suggest looking at the synaptic setting and see if there is an option to set the touch pad to default settings. If all else fails you can try to reinstall the synaptic drivers from the laptop support site. I hope this helps.
Usually you can turn off the notebook's mouse pad via its driver. You can find it (usually) in Control Panel. For example, Dell PC's Synaptics mousepad applet is accessible from the Synaptics logo in the Advanced configuration of the Mouse applet.
Otherwise, you'll have to check where the driver program is (Synaptics, one of the most diffused brands, places it under Program Files\Synaptics\SynTP. In there, you'll find "Device Selection" and a checkbox saying, "Disable touchpad if an external mouse is detected".
Other touchpad devices may be turned off by finding their driver program (using e.g. Process Explorer by SysInternals) and terminating it. Accupad is one of these; I believe it was mounted on Toshibas.
Please uninstall any logitech software version present on your OS (if available) -
Then please proceed to clean boot.
( http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=228 )
-> Unplug all the USB devices connected to the computer ( Less keyboard + mouse ) please use corded kbd+mouse if
possible rather than a cordless device.
-> Go to device manager
-> Delete all the USB HOST CONTROLLER -- All of them --
-> The host controller might reinstall them itslef, let the computer handle the reinstallation
-> If the computer does not reinstall the host controllers, trigger the detection using the DM function " Scan for
new hardware " ( The computer with magnifier icon )
-> Once reinstalled, clean boot
-> Reinstall the software if available and/or plug the hardware when needed.
-> Should work.
This TB delete the usb ports " memory " means if a device as been previously flagged with error, it will redetect
the device without the flag, unless there is some serious issue with the hardware/OS
If after this the issue persist, then I suggest you to call Logitech support to issue a replacement, hardware
failures are covered by warranty terms
Thanks and have a nice day !
Is your mouse new? if new maybe got factory defect. did you try your mouse to other pc? if not please try. if encounter same problem then, mouse is really defective. if not then, maybe your pc cannot support the mouse to run in the system.