Question about NorStar T7316E Corded Phone

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Lines 4 and 5 in use.

I have lines 4 and line 5 showing as inuse. I know they are not in use, and I am not sure how I managed to get them that way. I've seen a thing saying unplug the cabinet, but I am concerned that it will erase the programming of the system/voicemail etc. Can anyone advise?

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  • charleenshaw Apr 08, 2009

    I tried that and it didn't work so what can I do now.

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One of the annoying features of a Norstar is the auto hold. If you switch from line to line, you put the calls on auto hold. It doesn't take much to conference two lines together and drop out of the call. Now you're at the mercy of the Central Office as to whether it sends a disconnect to drop the lines.

Two bad things that we advise customers to unplug the system is when they have mystery lines tied together and/or external paging tied up. That drops all current connections and lets you start again.

Carl



Posted on Sep 08, 2008

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Panasonic kx-t7630. PABX lines have been reducede from 5 to 3. how can re assign CO buttons? now line 2 and 5 are no more in use, but still show as free. And if I press usual 9 to get outside line it...


If you know how to do system programming, the best thing to do is to move the lines into the first 3 positions on the cabinet and go into system program 600 and reduce the lines to 3. Your system installer or manager may be able to do the programming in less than 30 minutes.

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Hi there ... We have 4 lines in the office but on one of our M2000 series Meridian phones only the first 2 line buttons receive a dial tone ... How do add lines 3 and 4 to the next 2 buttons?


Programming is done on M7310, M7324 and T7316 sets.
To set up line appearence you need to enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt,
press the show key (top right arrow).
The display should now ask for an extension number. Enter extension number you wish to program the new lines on.
Press the show key (top right arrow)
The display should sat LINE ACCESS
Press the show key (top right arrow) .
The display should say LINE ASSIGNMENT.
Press the show key (top right arrow) .
The display ask for a line number. press list
The display should say line 001: appear & ring
press the next key (bottom right arrow) till it says 003:unaaign.
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Jul 03, 2010 | NorStar Meridian M7310 Phone

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You need to go into lines/trunks and change the line typ from unsupervised to supervised so this will stop. How though?


Changing programming on a Norstar system must be done using a display phone. Using a M7310 or T7316 the right 2 buttons under the display are "NEXT" and "SHOW" respectively.

1.- To enter programming mode press "FEATURE" and "* * 2 6 6 3 4 4"
2.- Enter password (default = 266344) - display should read "Terminals & Sets"
3.- Press "NEXT"(bottom right arrow) - display should read "lines"
4.- Press "SHOW" (top right arrow)- display should ask for a line number
5.- enter in the line number you wish to change the supervision on in a 3 digit format. ex. line 1 = 001
6.- press the show key (top right arrow)
7.- The display should say Trunk/line data
8.- Press "show"(top right arrow) - display should read "trunk type"
9.- Press the next key (bottom right arrow) 7 times"
10.- the display should say "trunk mode: unspr"
11.- Press softkey "CHANGE" to "super"
repeat steps 5 - 11 for the remainder of the lines Press the Rls key when finished

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THE PHONE FLASHES BUT DOES NOT RING? We had a power cut the other day and since the phones have not rung, just flash? Anyone know why? We have 3 lines coming into the building. The lines have all been...


Programming is done on M7310, M7324 and T7316 sets.
To set up ringing you need to enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS.
The 4 top line/feature keys are now used for programming2.gif.
At the terminals&sets prompt, press the show key (top right arrow).
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Press the show key (top right arrow)
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Press the show key (top right arrow) .
The display ask for a line number. press list
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If your system uses the older programming template,
then Enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
the display says A. Configuration
4 top line/feature keys are now used for programming
Press the show key (top right arrow)
the display will say1. trunk/line data
Press the next key (bottom right arrow) .
the display will say 2.line access
Press the show key (top right arrow)
the display will say line assignment
Press the next key 2 times(bottom right arrow) .
The display should say ringing.
Press the show key (top right arrow).
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When I pick up the handset on my M7208, it goes to a dead line. How do I fix this default so it goes to a line with a dial tone


The dead line needs to be taken out of the line pool soyou can grab the right line.First you need to know the line number that you need to take out of the pool.
thats done by entering feature *0 and pressing the line button for the dead line. the screen should say
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Write it down for later.
Next you need to get into system programming.

Programming2.gif is done on M7310, M7324 and T7316 type sets.
Enter programming2.gif by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming2.gif.
At the terminals&sets prompt, press the next key(bottom right arrow).
the display should say LINES
press the show key (top right arrow)
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the display should say trunk/line use
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display should say line type:pool A
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Programming2.gif is done on 7310, 7324 and 7316 type sets.
Enter programming2.gif by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming2.gif.
At the terminals&sets prompt, press the next key(bottom right arrow).
the display should say LINES
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the display should ask for a line number (001-004, 025-028 *thats lines 5-8) enter line that you want to take out of the pool group and press show (top right arrow)
the display should say trunk/line use
press the show key (top right arrow)
display should say line type:pool A
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Line buttons showing wrong phone lines


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1 Answer

Second line not working


The phone will show that "line in use" message when it's not connected correctly.

If your two phone lines come in to one jack, make sure you are using a 4-wire line cord connected to the "line 1 and line 2" jack on the phone. You may be using a 2-wire cord so the second line isn't reaching the phone.

If the two lines are on separate jacks you need to connect line 2 to the separate "line 2" jack.

If you know for a fact that both lines are properly connected to the phone and it still doesn't see the second line, then it's time for a new phone.

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Carl

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