Question about NorStar T7316E Corded Phone

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What will happen if you unplug the cabinet?

Will unplugging the cabinet erase the system? We have more the just one telephone, and muultiple phones with voicemail.

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Not for a couple of months :-)

The memory in a xICS cabinet is held up by a super capacitor that probably won't lose a charge for a very long time.

The Call Pilot will take a few minutes to synch up with the cabinet, so you will lose auto attendant and voice mail features, but the basic system should come back up in a matter of seconds.

Posted on Sep 08, 2008

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You apparently have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.

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Yellow light keeps blinking after you erase all messages.

You have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.

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Never heard of DNS.
Somebody made a programming change from that phone in the system and the system is updating all the phones.
When you press Update it show the ext's being updated, if it is that phone then unplug it for a few seconds should do the trick.

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All four phones showed "Out of Range" I unpluged the main phone - the one with the telephone hook up. I left it unpluged for a few minutes, plugged it in and IT WORKED> Thanks for your interest in helping me.

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I somehow how line 4 and 5 conferenced together...I cannot pick up either line and hang up?????

What has probably happened is you have conferenced the two lines together on a phone and they can't release by themselves.

The easiest and quickest way to fix it is to unplug the power to the phone system cabinet. It saves you from unplugging the lines as they appear on the phone system.


Oct 01, 2009 | NorStar T7208 Corded Phone

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The caller id on my vtech cordless phone stopped coming in clearly, why?

Try unplugging your base station (where the power and the telephone cable plugs into) leaving it unplugged, get your telephone set and take out the battery.

Put the battery back in your phone and power up your phone.
When the phone is back up and running, plug everything back into the base station... and test your caller id.

The telephone's base station sometimes needs a reboot. There are power spikes on the telephone line every-so-often and can do funny things to your telephone set.

I hope this helps.

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1 Answer

Lines 4 and 5 in use.

One of the annoying features of a Norstar is the auto hold. If you switch from line to line, you put the calls on auto hold. It doesn't take much to conference two lines together and drop out of the call. Now you're at the mercy of the Central Office as to whether it sends a disconnect to drop the lines.

Two bad things that we advise customers to unplug the system is when they have mystery lines tied together and/or external paging tied up. That drops all current connections and lets you start again.


Sep 08, 2008 | NorStar T7316E Corded Phone

2 Answers

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The quickest and dirtiest way is to unplug the system cabinet, wait 20 seconds, and plug it back in.


Aug 28, 2008 | NorStar T7316E Corded Phone

1 Answer

Voice mail garbled

I have run into this problem in the past. Power off the telephone system. Power switch is on the top (back) right of the cabinet or you can unplug it from the wall. Be carefull , if your memory battery is bad, you will lose programming on the phones.

cycling power to the system has fixed this in the past for me, if this doesnt work you may have to replace the vm card in the system.

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How to get the caller ID to work on the additional GE DECT phone handsets. You must follow these steps in the exact order :
#1 - unplug the base phone
#2 - unplug the telephone line from the base phone
#3 - remove the battery packs from the phones
#4 - wait 10 minutes. reverse the order when assembling. Put battery packs in phones, put the telephone line back in the base phone and lastly plug all phones back in.
It takes about another 10 minutes after that before all phone handsets start recognizing caller ID.

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