Question about NorStar T7316E Corded Phone

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What will happen if you unplug the cabinet?

Will unplugging the cabinet erase the system? We have more the just one telephone, and muultiple phones with voicemail.

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Not for a couple of months :-)

The memory in a xICS cabinet is held up by a super capacitor that probably won't lose a charge for a very long time.

The Call Pilot will take a few minutes to synch up with the cabinet, so you will lose auto attendant and voice mail features, but the basic system should come back up in a matter of seconds.

Posted on Sep 08, 2008

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What has probably happened is you have conferenced the two lines together on a phone and they can't release by themselves.

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Two bad things that we advise customers to unplug the system is when they have mystery lines tied together and/or external paging tied up. That drops all current connections and lets you start again.

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I have run into this problem in the past. Power off the telephone system. Power switch is on the top (back) right of the cabinet or you can unplug it from the wall. Be carefull , if your memory battery is bad, you will lose programming on the phones.

cycling power to the system has fixed this in the past for me, if this doesnt work you may have to replace the vm card in the system.

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