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I have a maxtor one touch 4 external 1 TB hard drive, it was knocked over to the floor for a total of a 2 foot drop. Since then it will not show up as a drive when connect through usb but show that a device has been added. Also a beeping noise keeps ringing out. I have almost 80% of that drive filled up, I really need to recovery that data, what can i do

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It appears that your device has crashed. There are hundred ways to recover data from a crashed hard-disk but none of them are for novices. You may try chilling the device inside a freezer and then connect to the PC. Don't forget to wrap the drive with a plastic so that the whole system remains air-tight while chilling and connecting. Please refer to experts on this matter if you are unable to recover.

Posted on Sep 08, 2008

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This came a little too late. Our maxtor 4 got knocked over and some error screen...


Please know that if you are depending on an external HD with high rpm (like 5600 or 7200 rpm) to back up your precious files with a USB connection, you may lose everything if you happen to drop the external drive from a height of 1". The thing will start to make wierd sounds. If you haven't backed up your data to conventional disks, unplug it immediately to minimize self-destruction. Professional data recovery for these drives is not guaranteed, and will cost at least $300, possibly $1500. A few makers guarantee shockproofing (like a drop from 8 feet) , but they are more costly. Don't rely on one of these as your real back-up, or doom may await your data. I personally like an online backup for a monthly fee--that way, if your house burns down along with your data and backups, you can recover everything. Mosy, for example, charges around $5/month for unlimited backup of data (not programs).

on Apr 03, 2009 | Fantom Drives 120 GB Hard Drive

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I dropped a short distance my maxtor 500Gb external HD


Open it up, and gently move the pickup arm, see if it got knocked out of place. When it is free, close it up and try again. If it is under warranty, send it back first.

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Probably not the right answer for your problem. Mine is an external 1 TB Simple Drive. Mine wouldn't respond at all. I unplugged the power cable from the back of the hard drive and replugged it in and instantly it worked. I had tried rebooting the computer, plugging/unplugging over and over into the computer and that didn't work.

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UPGRADE DRIVER FOR MAXTOR 3100 EXT HARD DRIVE


Probably not the right answer for your problem. Mine is an external 1 TB Simple Drive. Mine wouldn't respond at all. I unplugged the power cable from the back of the hard drive and replugged it in and instantly it worked (with the computer and hard drive plugged in). I had tried rebooting the computer, plugging/unplugging over and over into the computer and that didn't work.

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ya .. put it for replacement and u get a new one for free .. just dont tell them u dropped it

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If you hear a click-click sound it means that your drive's mechanics ia failing. BAD NEWS !!

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Vista is not picking up my maxtor harddriver but wheni had xp was .


Check the disk management MMC - it's likely that you have another drive letter that is conflicting with the Maxtor.
1. Right Click on the Computer Icon (or in the menu),
2. click on Managment,
3. look for Disk Management(on the left side) and click on that.
4. This will show you all the installed HD's that you have.

Your main HD is probably called Disk 0. IF there are any other HD's listed they will probably be labled "removeable", if it doesn't have a drive letter assigned to it do the following:

1. Right click on the Disk (X) that does not have a drive letter. (it should be a "Removable Drive")
2. Select Change drive letter and Paths.
3. Choose a drive letter from the list that is not used, I suggest W or Z just to be sure.
4. After you do that it should come up in My Computer as an available drive.

IF the External Drive is not listed then you need to change the USB port or try it on another PC to see if it works there.

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1 Answer

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Hi,
Try a more reliable brand. Maxtor isn't. You don't want to take chances with your files!
Here are two options:

1 www.carbonite.com this company will back your computer up automatically for 50.00 a year unlimited.

2 here is a much more reliable external drive at the link below.

http://www.amazon.com/Western-Digital-Essential-External-WDH1U10000N/dp/B000VZCEUI/ref=pd_bbs_sr_2?ie=UTF8&s=electronics&qid=1234779508&sr=8-2

Hope this works for your needs
Please don’t forget to rate me
good luck,

eric

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1 Answer

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i had a maxtor one touch go bad and had to open the case and take it out of the external casing and put it into my computer as an internal drive. then it worked fine. it was a single drive.

just today i had a maxtor TB drive go bad, and since i think it has two drives inside it i am very worried that i will not be able to do the same thing.

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