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Cannot Send or Receive Email - NetGear DG814 DSL Modem Internet Gateway Router

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Re: Cannot Send or Receive Email

This may happen if your Internet connection uses dynamic DNS. Change the email application to use a fully qualified domain name for the login. A fully qualified name is composed of both the host and domain. Correct: Incorrect: yourusername The correct fully qualified name can also be derived by putting your router's username and domain name together as they appear on the router's setup screens. E.g., if username = sueandfred, and domain name =, then the fully qualified name = (Note the dot between the username and domain.)

Posted on Feb 19, 2006

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Problem sending email using Outlook 2010 on a PC and Linksys wireless network

i doubt the router has anything to do with the problem. most likely culprit is a pop server (handles incomming email). check with your email provider to see if they changed servers...
have you made any changes to your router or firewall? i guess it could be a port that got closed that your email was using
eh, here is a usefull website shows server names and ports used

Nov 20, 2013 | Linksys Wireless-G WRT54G Router

1 Answer

I can receive but not send e-mail from my iPad with my home Linkysis. However, I can send e-mail using my iPad outside my home.

believe it or not, this makes perfect sense. out on a limb, i'd say you have a 3G ipad, which is able to send email from any email address when connected to 3G service through AT&T because of an actually awesome thing AT&T does. However in the network can be a bit tricky. Need to know your email address, is

Feb 18, 2011 | Linksys Wireless-G WRT54G Router

1 Answer

Cannot receive email.

If you can send but cannot receive:

Step1: Double Check your Incoming Mail (POP3) settings.

To Double Check your Outlook/Outlook Express Settings:
  • - Open Outlook/Outlook Express
  • - Click on Tools -> Accounts
  • - Click on Mail tab - you'll see the list of email accounts that are set-up
  • - to view info and settings for each email account, double click on an email account.
  • - Click (highlight) the extra or duplicate email accounts that you are not using and click on Remove button (on the right)
  • - Click on General tab, Servers tab, Advanced tab, accordingly and check your Outlook settings against the following examples:
Step2: A common mistake: For Servers setting (Servers tab), -> Account Name make sure that you use the full email address and not just the first part of the email address - for example: and not just "janedoe"
  • - Login to your Web Mail and Delete any suspicious email that can block your Mailbox. (emails that have no "From" or corrupted spam emails can cause Outlook/Outlook Express to hang.

Dec 22, 2010 | Routers

2 Answers

Do not receive emails

Probably the router is blocking the port that is used to receive emails. Are you using an email client to send/received your mails like Outlook? Does it work with out the router in place? You might wanna try changing the receiving port if you are using an email client. You can change it to 2525.

Sep 15, 2009 | Belkin N1 Vision Wireless Router

2 Answers

Can receive emails but cannot send emails

Send problems. There are several common causes of problems with sending email:

  • Mail queued. If you appear to be able to send email but it never arrives, it may be in a queue. Some applications put email in a queue when you send it, and the user has to manually send all queued mail to actually transmit it. Check your File and Edit menus for any queues, and also check the status of the email in the Out mailbox to see if it was actually sent -- if not, send it again.

  • Send on check. This is a common problem -- many email servers are configured to use the password authentication involved with checking mail to allow the sending of mail, and therefore require clients to check for mail at the same time or just before sending mail. If you get an intermittent error message and can send at some times and not others, make sure the option "send on check" is enabled in your email settings. As a temporary fix, you can often solve the problem by manually checking for mail shortly (a few seconds or minutes) before sending mail. This problem can also produce the message "relaying not allowed" described below, for much the same reason.

  • Relaying not allowed. Many Internet access providers require clients within their network to use their own servers for sending mail, as a policy intended to cut down on email spammers sending spam through other provider's servers. If you have more than one email address and can download mail without problems from a POP account with a different domain name than is used by your Internet access provider, but get the error "Relaying not allowed" when you try to send, then you probably need to set the outgoing SMTP server address to the mail server of your Internet service provider, instead of your email provider. Search your Internet network provider's home page or call technical assistance to obtain the address of their SMTP server, and enter it in your email client settings (first copy and save your existing server setting in case you need to set it back). This error message can also be produced by the "send on check" issue described in the bullet above.

  • Server down. If you can do a successful connection check, and the above suggestions don't help, and a recipient continues to say that email sent from you does not arrive, and you are certain their address is spelled correctly, then one of the email servers between you and your destination is likely down. Blocked email is typically cached and sent when the missing server comes back up, usually within a few hours or days. If the problem persists and you can successfully send to other email addresses, then the email provider of your recipient is likely having a problem -- you should contact them by phone and ask them if they are getting email from anyone else, request they send an email to you, and if necessary suggest they do a connection check from their end to help diagnose the problem.

This is from this webpage.

Feb 13, 2009 | NetGear RangeMax WPN824 Router

2 Answers

Can receive email but can't send email

Hi, I have juno. I get to juno using internet explorer. I just discovered thatI am able to send email through yahoo for some reason but not juno.

Jan 13, 2008 | Linksys Wireless-G WRT54G Router

2 Answers

I can't email

sorry your question is not clear, what do you mean..?you are not able to go online ? or you not able to send and receive mails through outlook express or any other mail servers

Nov 21, 2007 | NetGear DG814 DSL Modem Internet Gateway...

1 Answer

Sending email messages

this doesnt make sense as you wouldn't be able to send or receive. If you ave an antivirus programme check it's not scanning your message then putting it in the outbox. If you have changed your service provider recently but kept your old e mail address then the smtp settings are incorrect in your email send settings and may also require server authentication, although your pop3 receiving account may not need to change.

Sep 12, 2007 | 2wire 1800HG Router (RG1800HG00)

1 Answer

Email problems with a WiFi network using a BT 2wire 2700HG

because you have a third party email account you will have to go into the email accounts and in options look for my outgoing server requires authentication and tick the box. You may also need autorization from bt as they may not allow the incoming emails. also check that any antivirus programmes arent stopping the outgoing mail and putting them in the outbox.

Sep 06, 2007 | 2wire HomePortal 1800HG Router...

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