Question about Video Game Consoles

Open Question

Can not conect to xbox live say it has been suspended but i cant get into marketplace to account management

Posted by on

5 Suggested Answers

ariluvsfixya
  • 14 Answers

SOURCE: suspended account

what was the account suspended for? I think it makes a difference. If it was bc your cc was expired and you want to use a code, you can try deleting all the cards in your profile before you enter the code that might work.

Posted on Feb 04, 2009

ALIENAMERICA
  • 88 Answers

SOURCE: Hi i am trying to conect to xbox live but it keeps

Judging by the picture, I am assuming you have an original xbox. The last time I checked, (a couple months ago) there was still xbox live for the original xbox, but it is a pay service that you need to go online, and setup an account and pay for the service.
Then you will have the info the xbox is asking for when you try to sign in.

Posted on Jan 06, 2010

  • 128 Answers

SOURCE: Someone hacked into my xbox live account

Sorry, but the only thing I know to do is cancel the card to prevent ID theft and start a new profile. I have seen this happen a couple times and that was there only recourse. Chalk it up to a lesson learned and make sure you use a good strong password and change it every 90 days, ( you can set it up on your live id to remind you to do this).

I know this isn't what you are wanting to hear, and I sympathize with you, but there are plenty of crooked people out there that like to take advantage and there is little we can do about it after the fact.

****I hope I'm wrong and you ifnd another way to resolve this, and please let me know if you do.*****

Good luck.

Posted on Mar 19, 2010

  • 40 Answers

SOURCE: i have just been suspended from my xbox live

If it is the origional xbox then they stoped doing servers online for that. If you have xbox360 you where probably reported and account deleted. Sryy hope this helps

Posted on Apr 28, 2010

  • 1 Answer

SOURCE: i conected my hard drive to my friends xbox and

The reason that you are not fully on xbox live after recovering your gamertag is because the gold subscription has ran out. The reason for your xbox not having your offline account is because you probably moved your account to your hard drive along with your saved games. If you cannot connect to xbox live, go buy a cat5 cable and connect it to your modem and it should connect you to xbox live so that you can download the update.

Posted on Jan 06, 2011

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

3 Answers

Ummm i got suspended due to my payments but my mom got a new card how do i fix it


Change payment for an Xbox LIVE membership

Xbox LIVE purchases and membership renewals are charged to the payment option that is associated with your Xbox LIVE account. Use the following steps to add or change a payment option that is associated with your Xbox LIVE account. If you want to remove a payment option, please see Remove an Xbox LIVE payment option.
Show all Console steps: Add or change a payment option

  1. Sign in using your Xbox LIVE gamertag.
  2. Go to My Xbox, and then select your avatar.
  3. Go to Account Management, and then select Manage Account. profile_mngacctgold.jpg
  4. Go to Your Memberships, and then select the membership that you want to change (for example, Xbox LIVE Gold). profile_acctmgmtgold.jpg
  5. Select Change Payment Options. profile_chgpaymentopt.jpg
  6. Do one of the following:
    • Select Add Credit Card to add a new credit card.
    • Select Add PayPal for information about how to add a PayPal account at xbox.com/accounts. PayPal is not available in all regions. For a list of supported regions, please see Using PayPal with your Xbox LIVE Account.
    • To edit an existing payment option, select the payment option.
    profile_paypal.jpg
Computer steps: Add or change a payment option You can also you can add or edit Xbox LIVE account information using the Microsoft Billing and Account Management website. Here's how:
  1. On a computer, go to https://billing.microsoft.com, and sign in using the Windows Live ID (email and password) that is associated with your Xbox LIVE account.

    Note If you don't know your Windows Live ID or password, please see Manage your Windows Live ID.
  2. Click Go to personal information. billing_acct_overview.gif
  3. To change a payment option, click View/Edit next to the payment type that you want to change. billing_personalinfo.gif
  4. Now you can add or edit a payment method.

    Edit a payment
    Click Edit payment method information and update your payment information. billing_editpaymethod.gif
    Add a payment
    Click Use a different payment method to add a new payment method and follow the on-screen instructions. billing_usediffpaymethod.gif

Jul 21, 2011 | Video Game Consoles

1 Answer

A couple of years ago I purchased the downloaded version of NHL 2009 which I know longer have; so how do i go about getting the file so I can redown load it?


You didn't mention how you downloaded it. PSN store? Xbox marketplace? what?

If you are talking about xbox live marketplace then follow these instructions:

View your download history and download content again You can view a list of what you've downloaded from Xbox LIVE on your console or your computer. You can choose to download an item again (if needed) for no additional charge. Here's how:
On your console
  1. On your console, sign in to Xbox LIVE using the gamertag that you used when you originally purchased the content.
  2. Go to My Xbox, and then select your avatar.
  3. Go to Account Management, and then select Manage Account.
  4. Select Download History.
  5. Browse your download history. If you want to download something again, select the item, and then select Download Again.
Note If you want to see the charges on your Xbox LIVE account, please see Check your Xbox LIVE bill and download history.
On your computer
  1. To see your download history, go to live.xbox.com/Download/History and sign in with your Windows Live ID (email and password).
  2. Browse your download history. If you want to download something again, click Add to queue. This adds the item to your console's download queue.
  3. Turn on your console and connect to Xbox LIVE. The items will begin downloading.
Note Downloading previously purchased content to a different Xbox 360 console does not transfer the content's license. If you want to use content without signing in to Xbox LIVE, you must transfer the content license to the console. Learn how to transfer content licenses.

Jul 18, 2011 | Video Game Consoles

2 Answers

I bought a xbox live card cant fine were to put the numbers to get xbox live


Those features that you cant use are the access. Go to anything that requires xbox live in the main menu and press it. It should then give you a option to connect to xbox live. then you simply follow the on screen instructions and its done!

Dec 29, 2010 | Video Game Consoles

1 Answer

My xbox live gold membership is still valid till november yet when i try to sign in it says the account has been suspended due to aproblem with my payment option.even though i update the info it still says...


a7424ac.png

You will have to directly contact Microsoft Directly for account and billing issues.

Phone numbers
  • Toll free: (800) 4MY-XBOX begin_of_the_skype_highlighting (800) 4MY-XBOX end_of_the_skype_highlighting or (800) 469-9269 begin_of_the_skype_highlighting (800) 469-9269 end_of_the_skype_highlighting
  • Direct dial: (425) 635-7180 begin_of_the_skype_highlighting (425) 635-7180 end_of_the_skype_highlighting
  • Hearing impaired (TDD device): (866) 740-9269 begin_of_the_skype_highlighting (866) 740-9269 end_of_the_skype_highlighting or (425) 635-7102 begin_of_the_skype_highlighting (425) 635-7102 end_of_the_skype_highlighting


Related Links For more information about your Xbox LIVE membership, see our detailed Account Management FAQ.

Oct 02, 2010 | Video Game Consoles

1 Answer

Suspended?


Hi,
We are a site that helps you fix problems,not microsoft itself, before xbox live suspend you they should notify you by e-mail about your behavior or profile content, if you can't remember the e-mail you set the account up with, go to your my xbox page, manage account, windows live id, here you will find the e-mail address you set up with,it should be your windows live id.
You have to remember that the people who moderate the content of live have zero sense of humour, I got a 3 day ban for having made up swear words in my bio, they really are miserable tw@ts.

Mar 07, 2010 | Microsoft Xbox 360 Console

1 Answer

Hi i am trying to conect to xbox live but it keeps telling me that i cant conect to xbox live


Judging by the picture, I am assuming you have an original xbox. The last time I checked, (a couple months ago) there was still xbox live for the original xbox, but it is a pay service that you need to go online, and setup an account and pay for the service.
Then you will have the info the xbox is asking for when you try to sign in.

Jan 06, 2010 | Microsoft Xbox Console

1 Answer

Suspended account


what was the account suspended for? I think it makes a difference. If it was bc your cc was expired and you want to use a code, you can try deleting all the cards in your profile before you enter the code that might work.

Feb 04, 2009 | Microsoft Xbox 360 Console

1 Answer

Come on


its suspended prolly because people put negative or bad ratings on ur account wich can suspend u

Aug 22, 2008 | Microsoft Xbox 360 Console

5 Answers

Account Suspended for payment error


Go here:http://www.xbox.com/en-US/live/
And try logging in there, if you can't login go Here : http://www.xbox.com/en-US/support/?WT.svl=nav
That will troubleshoot your xbox live connection from the pc.
you can also pay your subscription fee online too.

Feb 18, 2008 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Video Game Consoles Logo

Related Topics:

48 people viewed this question

Ask a Question

Usually answered in minutes!

Top Video Game Consoles Experts

Iron
Iron

Level 3 Expert

3018 Answers

Troy Gorman
Troy Gorman

Level 3 Expert

508 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Video Game Console Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...