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Maxtor OneTouch 4 Mini 250GB External Drive Does not show up on my computer

My Maxtor OneTouch 4 Mini 250GB External Drive Does not show up on my computer and the setup doesnt initiate. i have the one touch 4 mini 120 gb and it wont show on my PC,and yes,maxtor (seagate)won't give me any solutions

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  • gp4invest Oct 14, 2008

    seagate sent me a link with the instalation software

  • gp4invest Oct 14, 2008

    You have to go to the seagate page and look up your device and post the problem you have and they will email you the link

  • drjjobi Mar 21, 2009

    my laptop does not show the Maxtor software and I cannot access the Maxtor drive "access denied"???


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I have a Onetouch Mini 4, operating fine on two computers with Windows XP but couldn't get it working on Windows 7. I plugged it in and it would be recognized but a message would come up saying there were errors and to scan. Tried scanning and not scanning and couldn't get the drive to work. If I tried to open it would give me the "access denied". I couldn't get to a security tab from a folder as none of them were working.
It ended up that I wasn't listed as an owner nor had any permissions so I needed to be added to the device.

Here is what I did -

System, device manager, disk drives, right click on onetouch, properties, volumes, populate, the select on touch volume, properties, security, advanced, change permissions, add, typed in my user name - hit checked names (it fixed the format), then hit ok.

Then make sure you set the permissions for all the users.

Posted on Oct 31, 2009

  • Stue_61 Jul 28, 2011

    It won't let me do any thing... I click Populate and nothing comes up....


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Hey this is a very common problem with this hard drive. I just trashed one similar.

Posted on Nov 11, 2009

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