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Hi Lift up on the front of the drip tray and pull out the front. There are 2 locking pins on the bottom of the drip tray that lock into the machine, that is why you lift up on the front of the drip tray before you pull out.
Probably the touch pad is faulty. Before we decide that make sure the bottom touch area is dry and nothing sticking on to it.Can be check by removing the 2 screws underneath.
The worst case senerio will be the CPU which is not receiving the signal from the touch pad.
Check the right side of the tray holder. There should be a small lever (micro-switch) that you can feel and press in. If it does not click when pressed then you need to replace it at a service center. If the leaver just broke off (a small triangle piece with a tab on the end) then you may be able to stick a piece of card board to make the switch click and fool the machine to think the tray is in. until you can get it to a service center. email@example.com
aye that is true if you click the coffe making button directly after you have had it out you will be able to make a cup, as the machine has a 2 second response time.
Ok here is what i think:
As it registers the driptray I dont think its the sensor to it.
More i would think that its the CPU card that is not responding to that its clean.
I am sry but I have to ask this:
When it says emptie the driptray are you actually taking out the container that is located under the brewing unit, and not the "drip tray" were you put the coffe mugs?
Also when i think i have a sensor problem I allways take out everything. Brewing unit, dripwater container, dregbox, and the watercontainer. and have it out for atleast 2 minutes ( clean it under the mean time) and put it back again.
As I dont have the machine infront of me i cant be certain:)
Possible areas are the steam valve leaking or the boiler valve housing is leaking. I suggest
Contact Saeco USA Inc. to located a Service Center near you at 800-933-7876 (toll-free), ask for customer support, or contact SAECO via e-mail at : firstname.lastname@example.org