Question about HP DeskJet 3820 InkJet Printer

1 Answer

Blank page I have this printer attached to an ophthalmis machine which has no screens to be able to ask it to do things. I only have the buttons on the front to work with. I have not used the printer for 10 days and the service chappy who has mended my machine it is attached to thinks I need to clean the print head. How do I do this? Or do I need to try something else?

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 100 Answers

You can run a self-test independent of the device your printer is attached to:
1. Turn the printer ON.
2. Press and hold the POWER button.
3. Press the RESUME button FOUR times.
4. Release the POWER button.

If that works, I would suggest taking a laptop or small PC to the printer and hooking it up. Try printing from the laptop. Let me know the results and we'll go from there.
Regards,
Char1ieJ

Posted on Nov 18, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Why am i getting blank copies from my printer


The chances are good that what U need to do is a printhead cleaning. On the printer if it has a LCD screen scroll through the menus and look for Maintenance or tools and then look for printhead cleaning . It can also be done through the software by going to the top left hand corner of the page U are trying to print and click on the button or File scroll down to print and click on that and that brings up a box with your printer name in it and beside that is a box called properties and look for maintenance or tools there. After the printhead cleaning it will ask if U want to print a test page - say yes if that page looks good -problem solved but it will probably take a few cleanings if U R getting blank pages now. Warning repeated cleanings use a lot of ink so only do what you need to. If after several cleanings U are still getting blank pages U might need to replace the printhead

Aug 03, 2014 | HP Business InkJet 2800 Printer

1 Answer

Portion of page prints blank


Press the Ink button -> Test Print -> then choose Print Quality -> the printer will then go through and print a series of small squares in each of the four colors in the shape of parallelograms. If you see any gaps in parallelograms then you will be asked asked to clean the cartridge, do so. -> Just keep repeating process until there are no gaps

Then I did an Alignment check right after the cleaning through pretty much same process:
Press Ink button-> Test Print -> then choose Alignment-> and make sure the patterns match to the closest number
In Case You Still face Problem and Need Online Assistance Then Please Follow Us For On :
Brother Printer Support

Feb 27, 2014 | Brother MFC 9700 All-In-One Laser Printer

1 Answer

The printer sounds like it is printing but the page comes out blank.


Problem Blank Pages; Blank Print Out Solution


Symptom


When printing from the S or Pro Series printers, you may encounter blank pages being printed.


Solution


To rectify this issue, please follow the troubleshooting steps below:


Action Image 1

While on the main screen of the printer, open the cover.

  • If the printhead stays to the left, go to Step 2.
  • If the printhead comes to the center, do not continue troubleshooting because the printhead is faulty.
ss_mainscreen.jpg 2

Place the printer into "Replace Printhead" mode using the Maintenance menu. To access this mode, follow the steps below:

  • Touch Screen Printers:
    • Tap on the Ink Levels icon.
    • Tap on More Options.
    • Select Replace Printhead.
  • LCD Screen Printers:
    • Press the Setup button and use the arrow buttons.
    • Select Maintenance.
    • Select Replace Printhead.
... 3

Open the covers and look into the printer on the left-hand side where the cartridges are inserted into the printhead - aWICKING PAD is located there.

  • If this PAD is BLACK (as seen in the right-hand image; click it for larger view), then the printer has successfully gotten ink into and through the printhead.
  • If the PAD is WHITE, then the printer has not been able to make the ink flow through the printhead. Go to Step4.
pad.jpg 4 Seat the printhead again. Unpower the printer and connect it again. Open the cover and reseat all four tanks. Press firmly on the rear of each tank and make sure all four snap in tight. ... 5

Insert plain paper and run Deep Clean.

  • Touch Screen Printers:
    • Tap on the Ink Levels icon.
    • Tap on More Options.
    • Select Deep Clean Printhead.
  • LCD Screen Printers:
    • Press the Setup button.
    • Select Maintenance.
    • Select Deep Clean Printhead.

If you cannot get all four inks to lay clean, identify which one, if any of them, is failing.

  • If there is just some ink on the page - run the Deep Clean again.
  • If there is no ink at all, then the printhead is faulty.
...


Jul 17, 2011 | Lexmark Prospect Pro205 Wireless...

2 Answers

Lo'st cd so cannot install printer on new laptop


You can download the Lexmark printer drivers from theirsupport WEB site. Please click on this link and select your model printer todownload :-http://support.lexmark.com/index?page=home&locale=EN&userlocale=EN_US&segment=DOWNLOAD

Dec 02, 2010 | Lexmark All-in-One Printer with PictBridge

1 Answer

Printer will not print with black ink. For normal printing, from any source, there is no black ink delivered to the page. When I "print report" or "Clean Printhead", I get a page with nothing on it but...


Hi,
The issue may be corrected by following steps to perform a reset on the printer,
For products with keypads on the control panel:
1. Without turning the unit off, unplug the power cord from the back of the product.
2. Press and hold “# and 6′ keys.
3. While holding those keys plug the power cord back in.
4. Wait until the screen goes blank before you release those keys.
5. Follow on printer screen instructions.
For Box-type models:
1. Unplug the power cord from the printer.
2. Wait for 30 seconds.
3. Plug the power cable back in the printer and turn it on.

If the above doesn't help,try
  1. Press Cancel and Power, at the same time.
  2. Then, the Unit will ask for a Key Combo, press blue, green, gray buttons (in order) for this.
  3. “Support Menu” should appear.
  4. Go to Resets menu and use the semi-full reset.
Or
  1. Unplug the power cable from printer while the printer is powered on.
  2. Press and hold OK and HELP buttons while plugging in the power cord. Wait for the screen to go black or blank before releasing the keys.
  3. Just turn on the printer and configure your printer new
This should correct the issue.
Thanks & regards, Techbuddy247

Jun 03, 2010 | HP Photosmart 3210 Printer

1 Answer

Printer feeds blank pages.


often in the Printer properties, there is a tickbox, to feed a blank sheet between print jobs. this is to assist in keeping print jobs seperated on busy printers.

Here is the way to change the setting on a single print job:
  1. Click the Start button
  2. Point to Settings
  3. Point to Printers (Windows 2000) or Printers and Faxes (Windows XP).
  4. Right-click the HP LaserJet driver you plan to use (2420)
  5. Click Properties .
  6. On the Advanced tab, uncheck Separator Page.
  7. Click OK to return to the Advanced tab.
  8. Click OK to save the settings.
Making the change a permanent thing For All print Jobs on this printer:
  1. Click the Start button.
  2. Point to Settings .
  3. Point to Printers (Windows 2000) or Printers and Faxes (Windows XP).
  4. Right-click the HP Printer you want to correct the settings to.
  5. Click Properties .
  6. On the Advanced tab, click Printing Defaults .
  7. Change any of the settings on the tabs. These settings become the defaults for the printer.
  8. Click OK to return to the Advanced tab.
  9. Click OK to save the settings and to close the printer driver.

Sep 23, 2009 | HP DeskJet F380 All-In-One Printer

1 Answer

Canon bcj-80 prints blank pages


The problem comes mostly from the printhead. It helps to put a drop of water on the cleaning pad over to the right where the printhead parks, before doing a clean cycle.

Jul 01, 2009 | Canon BJC 80 InkJet Printer

3 Answers

No print at brother mfc-24c


"Machine Error 50" (or "Unable to Print") indicates either a simple problem such as a paper or part of a paper stuck inside the machine, which of course is solved by opening the machine as much as possible and remove the reason for the jam.
However, if that doesn't work, the error is mechanical, and there isn't much you can do. If the message comes back right after turning on the machine, you'll have to have service performed on the machine.

Jun 16, 2009 | Brother MFC 240C All-In-One InkJet Printer

1 Answer

Xerox 8500


I've seen this with copiers in that a one second power failure and I need to reset it from the diagnostics menu. I have also seen this on printers as well. Here's the instructions for getting to the diags menu
Press and hold the red button (info button) and the “OK” button simultaneously. This should take you into the Service Tools menu.
2) When in the Service Tools menu, scroll down to the “Enter Diagnostics” menu. Select the “OK” button. It will go through some cycling at this time for about 2 minutes. The screen may go blank a few times too.
3) It then asks for a confirmation, select “ok” again. The printer will go through a minute of rebooting. The screen may go blank a few times too. You are waiting for the diagnostic menu with the Test #00 “no test selected”
4) 7) It will ask for a confirmation. Select “OK” to confirm.
8) Then hit the up arrow until you go over test 100 to test 01. “Exit diagnostics.”Select “OK”.
9) It will ask for a confirmation. Select “OK” to confirm.
10) At this time the printer will again reboot for several minutes & then should come up to a ready to print.

Dec 03, 2008 | Xerox Phaser 8500/DN Printer

Not finding what you are looking for?
HP DeskJet 3820 InkJet Printer Logo

Related Topics:

44 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts

kakima

Level 3 Expert

96396 Answers

k24674

Level 3 Expert

7987 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...