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Re: scratchy speaker sound quality

I have a presario V5000 and the internal speakers are producing a scratchy sound quality. How do I troble shot the problem?

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Have you tried with headphones?  Scratchy WITH heaphones. Reinstall driver. If it's NOT scratchy with headphones.  Either your speakers are blown, (which usually doesn't happen), you need to reinstall your sound card drivers, or bad settings.  Double click sound horn. Turn some volumes haflway, or mute sound channels you aren't using. Options Properties will let you show ALL sound properties. Ctrl+S makes the sound properties half size.
ReInstall Drivers: Start - Settings - Control Panel - System - Device Manager, Expand Sound Controllers, Right Click on your sound card, Click Uninstall.  Reboot and reintall.  
Might ask to reinstall automatically.  Thats fine.  Install then reboot.  I prefer to cancel the install until I have rebooted.  But both ways tend to work.  
Hope you don't have to change your speakers.  Need to pull your mobo to get to em. Instructions here pg. 5-55
James Mac

Posted on Sep 09, 2008

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http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=321957&prodSeriesId=499881&prodNameId=499882&swEnvOID=228&swLang=8&mode=2&taskId=135&swItem=ob-42513-1

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Have in built sound card in D845HV mother board. Experiencing heavy distortion as soon as the mic is connected. It was working well till last month.



Distorted or scratchy sound can be caused by several problems. Improving the sound can be as simple as rearranging your hardware components. The following suggestions may resolve the problem of scratchy sound:
  • Are there any other devices around the speakers or wires for the speakers? Electro-magnetic interference can cause poor audio. Try moving your speakers and wires around and away from other devices.
  • Have you recently added any new cards to your computer? Cards within the computer can also cause electro-magnetic interference. Try moving the card to another location within the computer, if possible.
  • Verify that you are not encountering a hardware issue with the speakers you have by trying another pair of computer speakers.
  • Poor audio quality or low volumes may occur if you are using passive (non-amplified) speakers.
  • Are your speakers too close to your monitor? The speakers can pick up electrical noise from your monitor so move them farther away. Subwoofers should never be placed near the monitor because their powerful magnets can interfere with the picture. They should be on the floor to maximize low-frequency transmission.
  • Are you experiencing sound problems only with particular games or programs? If you notice sound problems such as stuttering voices and static on some games or programs but not others, check with the software vendor for a software patch.
Data courtesy of: http://www.intel.com/support/motherboards/desktop/sb/CS-020642.htm

Also make sure to inspect your microphone, and the cord that connects it to your PC, for physical damage.

If you're still experiencing issues, you may need to replace the your microphone.

I hope this helps.

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or try to update your sound driver.

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