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Its on welcome page, my daughter tried to change password , she can not get into her laptop..what can we do to get back in ...

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  • adamsrib06 Sep 08, 2008

    windows vista stuck on welcome stage , will not let me get to control panel , after trying to press f8 an putting it safe mode just does not seem to work , she is still locked out of her laptop , by acer

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You need to press F8 while the pc is booting up.

You will then get the option to start in safe mode, highlight this and press enter, a load of drivers will load warining you that you are in safe mode, click ok, then your account and administrator will show, click on administrator and then go to control panel>users>change an account, choose your account and then click delete password.

Close down the windows, reboot pc and you will be able to log straight into windows again.

Posted on Sep 08, 2008

  • andrew pester
    andrew pester Sep 08, 2008

    did you keep pressing F8 until a menu came up as soon as you turn the pc on, because if you got into safe mode there is no welcome page, try again pressing F8 then choose safe mode, as if not then there is something more worrying than a password problem.

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