HP DeskJet 6540 InkJet Printer Logo
Joseph Johnson Posted on Aug 23, 2011
Answered by a Fixya Expert

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I tried printing text including elaborate colorful artwork on the pages. Some of it printed but the text became increasingly smeared. Finally it would not print any more. Hours later I tried copying a normal page of type but while the lights came on the printer would not operate. What's wrong, and how to fix it? Any help appreciated. (HP Deskjet 6540)

  • Joseph Johnson Aug 23, 2011

    All kinds of confusion here. I removed and reinstalled the (same) cartridges. The machine started up and sent out several blank pages before and after a 3-page multicolor printout of an Email I'd tried unsuccessfully to print yesterday. The machine was a (used) gift andI don't have the manual for it. Guess I sould get one.

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Azrael SRL

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  • HP Master 11,800 Answers
  • Posted on Aug 23, 2011
Azrael SRL
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2 possible causes: 1 - the ink has started to dry in the cartridges, it has become too thick for the heads to project on the paper correctly and in the end it has clogged the printing heads - replace the cartridges and run several deep cleaning cycles. 2 - hardware fault: either the data cable (the ribbon that connects the print head carrier to the mainboard) has been damaged and it will have to be replaced at a repair shop or the processor of the printer has just failed - this is terminal since it will be cheaper to buy a new one than to replace the mainboard. To make a pretty exact diagnose of the situation take out the cartridges and see if the printer recognizes the situation when you try to print something. If you get an error message then it's the data cable, if the printer is unresponsive then it's the processor - time for a new one.

  • Azrael SRL Aug 23, 2011

    Clearly it's the processor, the old email is a sign that the memory is no longer processed correctly. BTW this is the manual
    http://h10032.www1.hp.com/ctg/Manual/c01...

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