Perhaps a wire from a garment has got between. Remove the tub and look.
Bravos service manual
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SOURCE: making an awful ratcheting noise during aggitation and spin cycles
Under the agitator there is a rachet mechanism that works the agitator. If it is stripped, it will skip until the next good tooth.. when it fails entirely the agitater will stop going back and forth. Its nylon and age along with overloading hastens its dearg.. If you can get the parts you can replace it yourself without difficulty. There is a single bolt in the center of the agitator top . Remove and loft agiyator straight up.
SOURCE: make loud noise during spin cycle
Washer may be out of balance, Move closes around in washer and restart
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