Question about Microsoft Broadband Networking MN-500 Wireless Base Station (L21-00001) Router

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Network, Internet, or Base Station Management Tool Are Unavailable

When I connect to my home network and I use any of the Microsoft broadband networking hardware that is listed at the beginning of this article, I experience the following problems: ? The Internet is unavailable. ? Network resources such as shared folders or network printers are unavailable. ? The Base Station Management Tool displays the following message: The page cannot be displayed

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To resolve this issue, turn off Internet Connection Sharing on your network connection: 1. Click Start, click Control Panel, and then double-click Network Connections. 2. Click your network connection, and then under Network Tasks, click Change settings of this connection. 3. On the Advanced tab, clear the Allow other network users to connect through this computer's Internet connection check box. 4. Click OK. 5. Restart your computer.

Posted on Feb 16, 2006

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WEP is not valid for the selected network


Hi,
As you have reset your base station, reconfigure it again after connecting it to your PC via cable. There you can configure wireless settings and WEB key encryption settings. Then delete the old connection settings present in your PC via network connections window and try connecting your PC via wifi as a new connection.
I hope this is helpful to you
Thanks

Feb 07, 2010 | Microsoft MN-510 802.11b (L21-00002)...

1 Answer

Can connect to router, but not to internet


Is the main computer connected to the router or to the internet directly? If it is a cable modem for the internet, make sure you turn that off, as well as the router, and connect the cable modem to WAN on the router and put the modem on first, then the router. Connect the computers, xbox, etc to the router

Jun 06, 2009 | Microsoft Broadband Networking MN-500...

1 Answer

Internet unavailable


Are you using the Windows Wireless Configuration utility - START >> Administrative Tools >> Services scroll down till you find this utility and set it to Automatic & then Start by Right fclicing to get 8up the bProperties window - I presume you are using XP?

Jan 04, 2009 | Microsoft Broadband Networking MN-500...

2 Answers

New pc.. old router. not detecting internet


YOUR ROUTER IS NOT COMPATIBLE WITH VISTA NO WORK AROUND OR FIRMWARE UPDATE WILL WORK.REPLACE.RICHARDM69

Dec 08, 2008 | Microsoft Broadband Networking MN-100...

1 Answer

I cannot connect wirelessy to internet on my compaq pressario v6000. The orange wireless light is on and the internet connectivity icons in the task bar have a red cross on them. I have tried all options...


Part 1: Before You Start loadTOCNode(2, 'summary'); You need the following: • A broadband connection to the Internet and the appropriate hardware. For example, cable-based Internet access that uses a cable modem that is provided by your ISP. • The Microsoft Broadband Networking Setup CD-ROM. • The Microsoft MN-500 Wireless Base Station. • The Ethernet cable that came with your base station. • The AC power supply. • The blank floppy disk.Check the following: • On computers that are running Microsoft Windows 2000 or Microsoft Windows XP, you must be a member of the Administrators group to set up a network. If you cannot run Setup, click Log Off on the Start menu, press CTRL+ALT+DELETE, and then log on with as an administrator. • Turn off any firewall or Internet connection sharing software on your computers. Your base station replaces these functions. The Setup Wizard cannot continue if they are enabled. • Do you have a Point-to-Point Protocol over Ethernet (PPPoE) Internet connection or a static Internet Protocol (IP) address? The Setup Wizard prompts you to type your user name, password, and service name for a PPPoE connection. For a static IP address, you must have the IP, subnet, and ISP gateway addresses. If you have one of these types of connections, gather this information from your ISP.
Part 2: Install the Software and Connect the Hardware loadTOCNode(2, 'summary'); 1. Insert the wireless base station Setup CD-ROM into the CD-ROM drive. If the Setup Wizard does not start automatically, click Start, click My Computer, double-click the CD-ROM icon, and then double-click Setup or Setup.exe. 2. Follow the on-screen instructions to install the software. 3. In the second part of the installation, select the option to set up the wireless base station, and then continue through the rest of the Setup Wizard. 4. When the Setup Wizard instructs you to connect your wireless base station, position the wireless base station close to your modem and computer, and near the center of your intended network area. If you want to set up the wireless base station vertically, attach the included stand. 5. On the back of your computer, unplug the Ethernet cable that connects your computer to your broadband modem. Leave the other end of the cable plugged in to the modem. 6. Plug the cable in to the "To Modem" port on the back of the base station. The base station is now connected to your modem. 7. Plug one end of the blue Ethernet cable that came with your base station in to the Ethernet port that is labeled 1 on the back of the base station. Plug the other end into the Ethernet port on the back of your computer. This is the same port from which you just disconnected the modem cable.

Important The modem must use its original Ethernet cable or one of the same type to connect to the base station. 8. Plug one end of the power supply that came with your base station into the power jack on the back of the base station. Plug the other end into an electrical outlet. The power indicator light on the front of the base station should turn on. 9. Return to the Setup Wizard, click Next, and then go to Part 3 of this article.
Part 3: Configure the Base Station and Network Settings loadTOCNode(2, 'summary'); Continue to follow the instructions on the screen to configure your wireless network settings: 1. Setup prompts you to enable wireless security (WEP). Microsoft recommends that you enable WEP. 2. Setup prompts you to save your network settings to a floppy disk for use in later installations. A blank floppy disk is provided for this purpose. If you do not save to a disk, you receive a list of network settings to print or write down. 3. Click Finish to exit Setup, and then remove the Setup CD-ROM from the CD-ROM drive and the floppy disk from the floppy disk drive. You can use the same CD-ROM and floppy disk to set up additional computers on your network.
Part 4: Test Your Network loadTOCNode(2, 'summary'); 1. View the status of your network in the Broadband Network Utility (BNU). Make sure that you can see your base station and the computer that is connected to it in the BNU status screen: a. Click Start, point to All Programs, and then double-click Microsoft Broadband Network Utility. b. View the information on the Network Status screen. 2. If your broadband Internet connection is being shared through your wireless network, start your Web browser program, and then try to visit a Web site. If your network is working properly, you have access to the Internet from the computer you just set up.

Aug 21, 2008 | Computers & Internet

1 Answer

How to update the firmware and software for my Microsoft Broadband Networking device


Back up base station settings Before you start, back up the current settings for your base station. To do this, follow these steps: 1. Start the Microsoft Broadband Network Utility. 2. On the Tools menu, click Management Tool. 3. When you are prompted to, log on to the base station. To do this, use the password that you created when you ran the Setup Wizard the first time. If you did not run the Setup Wizard, use the following default base station password: admin 4. On the Management menu, click Back up and Restore Settings. 5. Click Back Up Settings. 6. Click Save. 7. Type a name for the file that contains your base station settings or use the default name Config.bin. 8. Click the folder where you want to save the file, and then click Save. Back to the top Back to the top Disable firewall or antivirus programs For information about how to disable your firewall or antivirus programs, view the documentation that came with the program, or contact the manufacturer's technical support. Back to the top Back to the top Install firmware update Warning Do not install the firmware update from a computer that is connected to your base station by using a wireless network connection. If your wireless signal is interrupted, weakened, or interfered with while the firmware update is running, your base station may become unusable. Automatic update 1. Start the Microsoft Broadband Network Utility. 2. On the Help menu, click Check for Updates Online. The Broadband Networking Update Service checks for updates by connecting to Microsoft. This can take several minutes, depending on your connection speed. If any new updates are available, a download screen appears. Otherwise, you receive a ?No new updates are available? message. 3. Follow the instructions on the Broadband Networking Update Service page to update the firmware of your device. If the automatic update fails, go to the "Manual Update" section. Manual update 1. Download the MSBNDownload.exe firmware update. To do this, visit the following Microsoft Web site: http://go.microsoft.com/fwlink/?linkid=6... (http://go.microsoft.com/fwlink/?linkid=6790) 2. Save the file to a location such as your desktop or the My Documents folder. 3. If you are updating a wireless base station, use an Ethernet cable to connect your computer to your base station. 4. To run the update, double-click the MSBNDownload file. 5. Follow the instructions that appear on the screen to update the firmware of your device. While the firmware is being saved to your base station, the power light on the base station blinks and then turns orange. When the light is solid green, the update is completed. If the update fails, the power light continues to blink slowly until you successfully update the firmware. In this situation, you can try to update the firmware again, or you can reset the base station.

Feb 16, 2006 | Microsoft Broadband Networking MN-500...

1 Answer

Cannot Access Internet By Using Microsoft MN-500 Base Station


CAUSE This issue occurs if there is a problem with the domain name system (DNS) server settings on your network. RESOLUTION To resolve this issue, use the following procedures in the order presented. Determine if your DNS settings are the cause of the symptoms you are experiencing. To do this, following these steps: 1. Gather the Internet protocol (IP) settings from your computer. a. Click Start, click Run, type CMD, and then press ENTER. b. At the Command prompt, type ipconfig, and then press ENTER. c. Make a note of the information that is returned. You can copy and paste the output in another program, and then print it if you want. 2. Use the Ping.exe file to check your hardware. For additional information about how to use Ping.exe, click the following article number to view the article in the Microsoft Knowledge Base: 814155 (http://support.microsoft.com/kb/814155/EN-US/) MSBBN: How to Use Ping.exe to Check Your Microsoft Broadband Network Adapter 3. Bypass your Base Station, and connect your computer directly to your broadband modem. ? If you can access Internet Web sites as expected, the problem is most likely in the settings on your Base Station or on your computer. ? If you still cannot access the Internet, there may be a problem with your modem settings. Contact your ISP, or see the documentation that came with your broadband modem. If your network is functioning correctly internally, and you still cannot access Internet Web sites, there may be a problem with your DNS settings. To configure your DNS settings, you must know what the correct DNS settings are for your Internet Service Provider (ISP). See your ISP or the documentation that they provided when you signed up for service with them. To resolve this issue, following these steps: 1. Open the Microsoft Broadband Networking Utility (BNU), click Base Station Management Tool on the Tools menu, and then log into the Base Station Management Tool. 2. In the Base Station Management Tool, click Wide Area Network in the navigation list. 3. Select the appropriate type of Internet connection under Internet Connection Type, and then type the appropriate information.

Feb 16, 2006 | Microsoft Broadband Networking MN-500...

1 Answer

Network, Internet, or Base Station Management Tool Are Unavailable


To resolve this issue, turn off Internet Connection Sharing on your network connection: 1. Click Start, click Control Panel, and then double-click Network Connections. 2. Click your network connection, and then under Network Tasks, click Change settings of this connection. 3. On the Advanced tab, clear the Allow other network users to connect through this computer's Internet connection check box. 4. Click OK. 5. Restart your computer.

Feb 16, 2006 | Microsoft Broadband Networking MN-100...

1 Answer

Connection Issues Occur When I Try to Connect Through a Broadband Network Adapter


To resolve this issue, remove the network bridge. To do so, follow these steps: 1. Click Start, and then click My Network Places. 2. In the left pane, click View Network Connections. 3. Look for any connection that is bridged. 4. Right-click the bridged connection, and then click Remove From Bridge. 5. Repeat step 4 for each connection that is connected with a bridge. 6. When the bridge is removed from each network adapter, right-click Network Bridge, and then click Delete. 7. Click OK. When the all the bridged connections and the network bridge are removed, the broadband hardware is automatically detected.

Feb 16, 2006 | Microsoft Broadband Networking MN-100...

1 Answer

How to update the firmware and software for my Microsoft Broadband Networking device


Back up base station settings Before you start, back up the current settings for your base station. To do this, follow these steps: 1. Start the Microsoft Broadband Network Utility. 2. On the Tools menu, click Management Tool. 3. When you are prompted to, log on to the base station. To do this, use the password that you created when you ran the Setup Wizard the first time. If you did not run the Setup Wizard, use the following default base station password: admin 4. On the Management menu, click Back up and Restore Settings. 5. Click Back Up Settings. 6. Click Save. 7. Type a name for the file that contains your base station settings or use the default name Config.bin. 8. Click the folder where you want to save the file, and then click Save. Back to the top Back to the top Disable firewall or antivirus programs For information about how to disable your firewall or antivirus programs, view the documentation that came with the program, or contact the manufacturer's technical support. Back to the top Back to the top Install firmware update Warning Do not install the firmware update from a computer that is connected to your base station by using a wireless network connection. If your wireless signal is interrupted, weakened, or interfered with while the firmware update is running, your base station may become unusable. Automatic update 1. Start the Microsoft Broadband Network Utility. 2. On the Help menu, click Check for Updates Online. The Broadband Networking Update Service checks for updates by connecting to Microsoft. This can take several minutes, depending on your connection speed. If any new updates are available, a download screen appears. Otherwise, you receive a ?No new updates are available? message. 3. Follow the instructions on the Broadband Networking Update Service page to update the firmware of your device. If the automatic update fails, go to the "Manual Update" section. Manual update 1. Download the MSBNDownload.exe firmware update. To do this, visit the following Microsoft Web site: http://go.microsoft.com/fwlink/?linkid=6790 (http://go.microsoft.com/fwlink/?linkid=6790) 2. Save the file to a location such as your desktop or the My Documents folder. 3. If you are updating a wireless base station, use an Ethernet cable to connect your computer to your base station. 4. To run the update, double-click the MSBNDownload file. 5. Follow the instructions that appear on the screen to update the firmware of your device. While the firmware is being saved to your base station, the power light on the base station blinks and then turns orange. When the light is solid green, the update is completed. If the update fails, the power light continues to blink slowly until you successfully update the firmware. In this situation, you can try to update the firmware again, or you can reset the base station.

Feb 16, 2006 | Microsoft Broadband Networking MN-100...

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