Question about Microsoft Broadband Networking MN-500 Wireless Base Station (L21-00001) Router

1 Answer

Cannot Access Internet By Using Microsoft MN-500 Base Station

When I try to access the Internet by using my Microsoft broadband networking hardware, Internet Web sites are not available.

Posted by Anonymous on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert who has written 50 answers of more than 400 characters.


    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 196 Answers
Re: Cannot Access Internet By Using Microsoft MN-500 Base...

CAUSE This issue occurs if there is a problem with the domain name system (DNS) server settings on your network. RESOLUTION To resolve this issue, use the following procedures in the order presented. Determine if your DNS settings are the cause of the symptoms you are experiencing. To do this, following these steps: 1. Gather the Internet protocol (IP) settings from your computer. a. Click Start, click Run, type CMD, and then press ENTER. b. At the Command prompt, type ipconfig, and then press ENTER. c. Make a note of the information that is returned. You can copy and paste the output in another program, and then print it if you want. 2. Use the Ping.exe file to check your hardware. For additional information about how to use Ping.exe, click the following article number to view the article in the Microsoft Knowledge Base: 814155 ( MSBBN: How to Use Ping.exe to Check Your Microsoft Broadband Network Adapter 3. Bypass your Base Station, and connect your computer directly to your broadband modem. ? If you can access Internet Web sites as expected, the problem is most likely in the settings on your Base Station or on your computer. ? If you still cannot access the Internet, there may be a problem with your modem settings. Contact your ISP, or see the documentation that came with your broadband modem. If your network is functioning correctly internally, and you still cannot access Internet Web sites, there may be a problem with your DNS settings. To configure your DNS settings, you must know what the correct DNS settings are for your Internet Service Provider (ISP). See your ISP or the documentation that they provided when you signed up for service with them. To resolve this issue, following these steps: 1. Open the Microsoft Broadband Networking Utility (BNU), click Base Station Management Tool on the Tools menu, and then log into the Base Station Management Tool. 2. In the Base Station Management Tool, click Wide Area Network in the navigation list. 3. Select the appropriate type of Internet connection under Internet Connection Type, and then type the appropriate information.

Posted on Feb 16, 2006

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Compatibility problem with Microsoft Wireless router MN 500 after working fine for many years

you might have put in the wrong password or user id check to make sure you have put these in correctly first make sure the caps lock is on/off what ever applies to your user and password id that you provided to your ISP
make sure your routers settings are correct ie:password user name,firewall settings to allow your internet to connect
last resort ring your ISP internet sevice provider get them to check your modem for internet access online

hope this helps

Jan 14, 2011 | Microsoft Broadband Networking MN-500...

1 Answer


Reset it and use default factory login details.

Feb 26, 2010 | Microsoft Broadband Networking MN-500...

1 Answer

Can connect to router, but not to internet

Is the main computer connected to the router or to the internet directly? If it is a cable modem for the internet, make sure you turn that off, as well as the router, and connect the cable modem to WAN on the router and put the modem on first, then the router. Connect the computers, xbox, etc to the router

Jun 06, 2009 | Microsoft Broadband Networking MN-500...

1 Answer

Cam won't work over internet. using the microsoft wirelessMN-500

You'll needing to access the configuration page of the router? if you are using a router on the network. The IP address (Example under on the advance tab you will a port forwarding to open the ports of the MN-500 wireless base station.

Note: you'll needing to call your wireless base station manufacturer to gather the ports to open on the router.

Mar 10, 2009 | Microsoft Broadband Networking MN-500...

2 Answers

I need software

Information + Download:

Nov 11, 2007 | Microsoft Broadband Networking MN-500...

1 Answer

Wireless hub

No, you do not have to have the broadband software installed. To access the MS base station go to : Using it as a hub and access point requires you to configure is as such. The MN700 can act as a hub/wireless access point using an ethernet cable from your router to the modem port on the base station. The base station has to be setup with the ethernet cable in port 1 on the base station connected to your PC. see "Reconfigure the MN-500 as a Wireless Bridge" in this article. same steps apply for your MN700 The last step is to reconnect the ethernet cable from the router to the modem port on the MN700.

Feb 19, 2006 | Microsoft MN-700 Wireless Router

1 Answer

Wireless Bridge

do this to change from routing mode to bridging mode, which allows your MN-500 to act as a wireless access point. Important: If you follow the procedures I've listed below instead of the procedures documented in the MN-500 User Guide, you will not lose the ability to administer the MN-500. This will give you the ability to change the SSID, channel, and encryption key if needed without performing a factory reset of the base station and starting from scratch. 1. While logged into the BSMT, click the Local Area Network link and access the Settings page. 2. Change the IP address from the default ( to another IP in the same range and set the DHCP server to disabled using the list. Click Apply. In the example shown above, I've changed the IP to Wait for all lights to turn green on the base station. 3. Open the BSMT again using the new IP. Use your Web browser and navigate to and enter your password if prompted. You will not be able to open the BSMT from the Microsoft Broadband Networking Utility (BNU). 4. Click Security, and then click Network Mode. 5. Click Bridging mode, and then click Apply. 6. Disconnect your computer from the MN-500 but do not disconnect the power from the MN-500 because it may take several minutes for the hardware to restart in access point (bridging) mode.

Feb 19, 2006 | Microsoft Broadband Networking MN-500...

1 Answer

"File not found" error message when I try to use a saved network settings file to

CAUSE This issue may occur if you change the file name from the default file name "Networksettings.xml". RESOLUTION To resolve this issue, do not click My settings are on a floppy on the Where are your network settings located? page in the Microsoft Broadband Networking Setup Wizard. Instead, click My settings are in a file available from this computer, locate the floppy disk drive, and then click your configuration file.

Feb 16, 2006 | Microsoft Broadband Networking MN-500...

1 Answer

Network, Internet, or Base Station Management Tool Are Unavailable

To resolve this issue, turn off Internet Connection Sharing on your network connection: 1. Click Start, click Control Panel, and then double-click Network Connections. 2. Click your network connection, and then under Network Tasks, click Change settings of this connection. 3. On the Advanced tab, clear the Allow other network users to connect through this computer's Internet connection check box. 4. Click OK. 5. Restart your computer.

Feb 16, 2006 | Microsoft Broadband Networking MN-500...

Not finding what you are looking for?
Microsoft Broadband Networking MN-500 Wireless Base Station (L21-00001) Router Logo

Related Topics:

218 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Routers Experts


Level 3 Expert

1061 Answers

Martin Murray

Level 3 Expert

1614 Answers

 C. Dante
C. Dante

Level 3 Expert

623 Answers

Are you a Microsoft Router Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides