"File not found" error message when I try to use a saved network settings file to configure my Microsoft Broadband Networking hardware

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Diagnostic startupDiagnostic startup enables Windows to determine the basic device drivers and software to load when you start Windows. When you use this method, the system temporarily disables Microsoft services such as Networking, Plug and Play, Event Logging, and Error Reporting. Also, you permanently delete all restore points for the System Restore utility.

Note Do not use this method if you want to save your restore points for System Restore or if you must use a Microsoft service to test a problem.

To perform a diagnostic startup, follow these steps:

1. Click Start, click Run, type msconfig, and then click OK.
2. On the General tab, click Diagnostic Startup, and then click OK.
3. Restart your computer.

If the problem does not occur, use Selective startup mode to try to find the problem by turning individual services and startup programs on or off. Selective startupSelective startup enables you to select the files and the settings that you want the computer to load when you restart the computer. Select from the following options:

• Process System.ini File
• Process Win.ini file
• Load System Services
• Load Startup Items

By default, no options are selected. The following actions apply to these options:

• When you select the check box, the configuration file is processed when you restart the computer.
• When you clear the check box, the configuration file is not processed when you restart the computer.
• When the check box is selected, and you cannot select the check box because it appears dimmed, some items are still loading from that configuration file when you restart the computer.
• When the check box is not selected, and you cannot select the check box because it appears dimmed, the configuration file is not present on the computer.
• You cannot change the Use Original BOOT.INI option button.

Note When you clear the Load System Services check box, you disable Microsoft services such as Networking, Plug and Play, Event Logging, and Error Reporting. You also permanently delete all restore points for the System Restore utility. Do not clear this check box if you want to keep your restore points for System Restore, or if you have to use a Microsoft service to test a problem.

To perform a selective startup, follow these steps:

1. Click Start, click Run, type msconfig, and then click OK.
2. On the General tab, click Selective Startup.
3. Select or clear the available settings.
4. Click OK.
5. Restart your computer.
6. Repeat steps 1 through 5 until you find the problem.

Found that the problem was in the installation of the service.

There were two .exe in the installation software, one labeled setup.exe and the other "3Com IJNJ Configuration Software.exe". setup.exe is what needs to be used and it will in turn call the other. I had opened the other directly.

Here you go, please let me know how you make out...


http://www.microsoft.com/windowsxp/using/networking/expert/honeycutt_july2.mspx

Back up base station settings Before you start, back up the current settings for your base station. To do this, follow these steps: 1. Start the Microsoft Broadband Network Utility. 2. On the Tools menu, click Management Tool. 3. When you are prompted to, log on to the base station. To do this, use the password that you created when you ran the Setup Wizard the first time. If you did not run the Setup Wizard, use the following default base station password: admin 4. On the Management menu, click Back up and Restore Settings. 5. Click Back Up Settings. 6. Click Save. 7. Type a name for the file that contains your base station settings or use the default name Config.bin. 8. Click the folder where you want to save the file, and then click Save. Back to the top Back to the top Disable firewall or antivirus programs For information about how to disable your firewall or antivirus programs, view the documentation that came with the program, or contact the manufacturer's technical support. Back to the top Back to the top Install firmware update Warning Do not install the firmware update from a computer that is connected to your base station by using a wireless network connection. If your wireless signal is interrupted, weakened, or interfered with while the firmware update is running, your base station may become unusable. Automatic update 1. Start the Microsoft Broadband Network Utility. 2. On the Help menu, click Check for Updates Online. The Broadband Networking Update Service checks for updates by connecting to Microsoft. This can take several minutes, depending on your connection speed. If any new updates are available, a download screen appears. Otherwise, you receive a ?No new updates are available? message. 3. Follow the instructions on the Broadband Networking Update Service page to update the firmware of your device. If the automatic update fails, go to the "Manual Update" section. Manual update 1. Download the MSBNDownload.exe firmware update. To do this, visit the following Microsoft Web site: http://go.microsoft.com/fwlink/?linkid=6... (http://go.microsoft.com/fwlink/?linkid=6790) 2. Save the file to a location such as your desktop or the My Documents folder. 3. If you are updating a wireless base station, use an Ethernet cable to connect your computer to your base station. 4. To run the update, double-click the MSBNDownload file. 5. Follow the instructions that appear on the screen to update the firmware of your device. While the firmware is being saved to your base station, the power light on the base station blinks and then turns orange. When the light is solid green, the update is completed. If the update fails, the power light continues to blink slowly until you successfully update the firmware. In this situation, you can try to update the firmware again, or you can reset the base station.

CAUSE This issue may occur if you change the file name from the default file name "Networksettings.xml". RESOLUTION To resolve this issue, do not click My settings are on a floppy on the Where are your network settings located? page in the Microsoft Broadband Networking Setup Wizard. Instead, click My settings are in a file available from this computer, locate the floppy disk drive, and then click your configuration file.

CAUSE This issue occurs if there is a problem with the domain name system (DNS) server settings on your network. RESOLUTION To resolve this issue, use the following procedures in the order presented. Determine if your DNS settings are the cause of the symptoms you are experiencing. To do this, following these steps: 1. Gather the Internet protocol (IP) settings from your computer. a. Click Start, click Run, type CMD, and then press ENTER. b. At the Command prompt, type ipconfig, and then press ENTER. c. Make a note of the information that is returned. You can copy and paste the output in another program, and then print it if you want. 2. Use the Ping.exe file to check your hardware. For additional information about how to use Ping.exe, click the following article number to view the article in the Microsoft Knowledge Base: 814155 (http://support.microsoft.com/kb/814155/EN-US/) MSBBN: How to Use Ping.exe to Check Your Microsoft Broadband Network Adapter 3. Bypass your Base Station, and connect your computer directly to your broadband modem. ? If you can access Internet Web sites as expected, the problem is most likely in the settings on your Base Station or on your computer. ? If you still cannot access the Internet, there may be a problem with your modem settings. Contact your ISP, or see the documentation that came with your broadband modem. If your network is functioning correctly internally, and you still cannot access Internet Web sites, there may be a problem with your DNS settings. To configure your DNS settings, you must know what the correct DNS settings are for your Internet Service Provider (ISP). See your ISP or the documentation that they provided when you signed up for service with them. To resolve this issue, following these steps: 1. Open the Microsoft Broadband Networking Utility (BNU), click Base Station Management Tool on the Tools menu, and then log into the Base Station Management Tool. 2. In the Base Station Management Tool, click Wide Area Network in the navigation list. 3. Select the appropriate type of Internet connection under Internet Connection Type, and then type the appropriate information.

To resolve this issue, remove the network bridge. To do so, follow these steps: 1. Click Start, and then click My Network Places. 2. In the left pane, click View Network Connections. 3. Look for any connection that is bridged. 4. Right-click the bridged connection, and then click Remove From Bridge. 5. Repeat step 4 for each connection that is connected with a bridge. 6. When the bridge is removed from each network adapter, right-click Network Bridge, and then click Delete. 7. Click OK. When the all the bridged connections and the network bridge are removed, the broadband hardware is automatically detected.

Back up base station settings Before you start, back up the current settings for your base station. To do this, follow these steps: 1. Start the Microsoft Broadband Network Utility. 2. On the Tools menu, click Management Tool. 3. When you are prompted to, log on to the base station. To do this, use the password that you created when you ran the Setup Wizard the first time. If you did not run the Setup Wizard, use the following default base station password: admin 4. On the Management menu, click Back up and Restore Settings. 5. Click Back Up Settings. 6. Click Save. 7. Type a name for the file that contains your base station settings or use the default name Config.bin. 8. Click the folder where you want to save the file, and then click Save. Back to the top Back to the top Disable firewall or antivirus programs For information about how to disable your firewall or antivirus programs, view the documentation that came with the program, or contact the manufacturer's technical support. Back to the top Back to the top Install firmware update Warning Do not install the firmware update from a computer that is connected to your base station by using a wireless network connection. If your wireless signal is interrupted, weakened, or interfered with while the firmware update is running, your base station may become unusable. Automatic update 1. Start the Microsoft Broadband Network Utility. 2. On the Help menu, click Check for Updates Online. The Broadband Networking Update Service checks for updates by connecting to Microsoft. This can take several minutes, depending on your connection speed. If any new updates are available, a download screen appears. Otherwise, you receive a ?No new updates are available? message. 3. Follow the instructions on the Broadband Networking Update Service page to update the firmware of your device. If the automatic update fails, go to the "Manual Update" section. Manual update 1. Download the MSBNDownload.exe firmware update. To do this, visit the following Microsoft Web site: http://go.microsoft.com/fwlink/?linkid=6790 (http://go.microsoft.com/fwlink/?linkid=6790) 2. Save the file to a location such as your desktop or the My Documents folder. 3. If you are updating a wireless base station, use an Ethernet cable to connect your computer to your base station. 4. To run the update, double-click the MSBNDownload file. 5. Follow the instructions that appear on the screen to update the firmware of your device. While the firmware is being saved to your base station, the power light on the base station blinks and then turns orange. When the light is solid green, the update is completed. If the update fails, the power light continues to blink slowly until you successfully update the firmware. In this situation, you can try to update the firmware again, or you can reset the base station.