Question about Microsoft Broadband Networking MN-100 Wired Base Station (M51-00001) Router

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"File not found" error message when I try to use a saved network settings file to configure my Microsoft Broadband Networking hardware

When I try to configure my Microsoft Broadband Networking hardware by using a saved network settings file, I receive the following error message: File not found

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CAUSE This issue may occur if you change the file name from the default file name "Networksettings.xml". RESOLUTION To resolve this issue, do not click My settings are on a floppy on the Where are your network settings located? page in the Microsoft Broadband Networking Setup Wizard. Instead, click My settings are in a file available from this computer, locate the floppy disk drive, and then click your configuration file.

Posted on Feb 16, 2006

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Description: Don’t take this message literally - there are many causes besides not having a cable physically plugged into the network card. The message really means that the network card doesn’t detect a live link to another device on the other end of the cable.

Possible Solutions:
Download and install the latest network card driver program.
Check the cabling - a bad cable will prevent link detection. Substitute a cable that’s known to be good.
Check the link lights on the device on the other end of the cable, whether it’s a hub, switch, router, or a NIC in another computer. It should show a live link to the NIC. If it doesn’t, try a different port.
Auto-detecting speed and duplex mode can be unreliable. Set them manually. Most routers and switches use 100Mb, full duplex. Hubs can only use half duplex.
Problem: Renewing a DHCP lease fails, with error message “An error occurred while renewing interface <name>: The system cannot find the file specified.”

Problem: Network connection configured to obtain an IP address automatically has IP address 0.0.0.0

Solution: Make sure that the DHCP Client service is running:
Right click My Computer, and click Manage.
Double click Services and Applications.
Double click Services.
Double click DHCP Client. If the Service status is Stopped, click Start.
Set the Startup type to Automatic.
Thanks to Lightcap, who suggested this fix in a news group message.
Problem: Network Connection Has IP Address 169.254.x.x
Description: The network card is configured to obtain an IP address automatically, and it’s connected to a network with a DHCP server: hardware router, another computer running Internet Connection Sharing, cable modem, DSL modem, etc. But it gets a 169.254.x.x IP address, which indicates that it can’t communicate with the DHCP server:

Possible Solutions:
Connect the computer using a different Ethernet cable or hub/switch/router port.
Download and install the latest firmware for the hardware router.
Disable XP’s Internet Connection Firewall <../xp/ic_firewall.htm> on the local area network connection.
The card is configured to automatically sense network speed and duplex mode, but auto-sensing is failing. Configure the speed and duplex mode manually. For example, most switches and routers use 100 Mb speed and full duplex. To make the settings, right click the network connection and click Properties | Configure | Advanced.
Un-install the network card and move it to a different slot.
If you have a cable modem connection, turn off the computer, turn off the cable modem, and wait a few minutes. Turn on the cable modem, and then turn on the computer.
Problem: Renewing a DHCP lease fails, with error message “An error occurred while renewing interface <name>: The system cannot find the file specified.”

Problem: Network connection configured to obtain an IP address automatically has IP address 0.0.0.0

Solution: Make sure that the DHCP Client service is running:
Right click My Computer, and click Manage.
Double click Services and Applications.
Double click Services.
Double click DHCP Client. If the Service status is Stopped, click Start.
Set the Startup type to Automatic.
Thanks to Lightcap, who suggested this fix in a news group message.
Error Message: An error has occurred while trying to share <filename>. The Server service is not started. The shared resource was not created at this time.

Solution:
To start the Server service:

Right click My Computer and select Manage.
Double click Services and Applications.
Double click Services.
Scroll down the list of services and double click Server.
Click the Start button.
Set the Startup type to Automatic.
Click Apply and OK.
Problem: Computer A Can Ping Computer B, but not Vice Versa
Solution: This is almost always caused by an improperly configured firewall on Computer A.

Problem: One Computer Can’t Access Some Web Sites, but Other Computers Can

Solution: Look for the Windows Hosts file on the problem computer:
Windows 95/98/Me: C:\Windows\Hosts
Windows 2000: C:\WinNT\System32\Drivers\Etc\Hosts
Windows XP: C:\Windows\System32\Drivers\Etc\Hosts
Open it with a text editor and you'll probably find lines with the names of the sites that you can't access. Delete those lines, save the file, and try again. If those are the only lines in the file, delete the file. Be sure to save it with a file name of just Hosts, with no file type. If your editor saves it as Hosts.txt, rename it to just Hosts.
The Hosts file can be created by "web accelerator" programs that store name-to-IP address translations. This might speed up access by a tiny amount, but it causes problems when a site's IP address changes.


Problem: A shared disk or folder doesn’t appear in My Network Places

Description: The disk or folder is shared correctly on another computer, but it doesn’t appear.
Solution 1: Click Add a network place and follow the prompts to add it. Browse to it through Entire Network, or specify the path name using the form \\computer\share.
Solution 2: Click View workgroup computers, then click the computer that has the shared disk or folder.

Problem: XP's Network Setup Wizard Says That No Network Card Is Installed

Solution: XP's Network Setup Wizard sometimes fails to recognize an installed and working network card. This is because the NIC's driver program doesn't respond correctly to all of the queries that the Wizard makes when it's looking for a NIC. Configure the card’s TCP/IP properties manually. Here’s how to do it for Windows 95/98/Me <../ics/icsclient.htm>, Windows 2000 <../ics/ics_win2k_client.htm>, and Windows XP <../xp_ics/clientwiz.htm>. Then set the workgroup name to MSHOME.


Problem: Windows XP takes a long time to open a shared disk or folder on a computer running Windows 95, 98, or Me

Description: This is a different problem than My Network Places taking a long time to open <slowbrowse02.htm>. This problem occurs after you double click a shared disk or folder.
Possible Solutions:
Disable searching for scheduled tasks
This Microsoft Knowledge Base article <http://support.microsoft.com/default.aspx?scid=kb;en-us; Q245800> describes a bug in Windows 2000 Professional that might also exist in Windows XP. Disable searching for scheduled tasks by deleting this registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\
CurrentVersion\Explorer\RemoteComputer\NameSpace\
{D6277990-4C6A-11CF-8D87-00AA0060F5BF}
· Delete stored network passwords
1. Click Control Panel | User Accounts.
2. Click your user name.
3. Click Manage my network passwords.
4. Click each entry and click Remove

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I have an HP 3210 printer and Windows XP. Whenever I start my PC I get a message from Document Viewer asking me to install it from a removable disk. I can't find the disk.


Diagnostic startupDiagnostic startup enables Windows to determine the basic device drivers and software to load when you start Windows. When you use this method, the system temporarily disables Microsoft services such as Networking, Plug and Play, Event Logging, and Error Reporting. Also, you permanently delete all restore points for the System Restore utility.

Note Do not use this method if you want to save your restore points for System Restore or if you must use a Microsoft service to test a problem.

To perform a diagnostic startup, follow these steps:
  1. Click Start, click Run, type msconfig, and then click OK.
  2. On the General tab, click Diagnostic Startup, and then click OK.
  3. Restart your computer.
If the problem does not occur, use Selective startup mode to try to find the problem by turning individual services and startup programs on or off. Selective startupSelective startup enables you to select the files and the settings that you want the computer to load when you restart the computer. Select from the following options:
  • Process System.ini File
  • Process Win.ini file
  • Load System Services
  • Load Startup Items
By default, no options are selected. The following actions apply to these options:
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  • When you clear the check box, the configuration file is not processed when you restart the computer.
  • When the check box is selected, and you cannot select the check box because it appears dimmed, some items are still loading from that configuration file when you restart the computer.
  • When the check box is not selected, and you cannot select the check box because it appears dimmed, the configuration file is not present on the computer.
  • You cannot change the Use Original BOOT.INI option button.
Note When you clear the Load System Services check box, you disable Microsoft services such as Networking, Plug and Play, Event Logging, and Error Reporting. You also permanently delete all restore points for the System Restore utility. Do not clear this check box if you want to keep your restore points for System Restore, or if you have to use a Microsoft service to test a problem.

To perform a selective startup, follow these steps:
  1. Click Start, click Run, type msconfig, and then click OK.
  2. On the General tab, click Selective Startup.
  3. Select or clear the available settings.
  4. Click OK.
  5. Restart your computer.
  6. Repeat steps 1 through 5 until you find the problem.

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3com nj220 central config error response from device


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There were two .exe in the installation software, one labeled setup.exe and the other "3Com IJNJ Configuration Software.exe". setup.exe is what needs to be used and it will in turn call the other. I had opened the other directly.

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1 Answer

How to update the firmware and software for my Microsoft Broadband Networking device


Back up base station settings Before you start, back up the current settings for your base station. To do this, follow these steps: 1. Start the Microsoft Broadband Network Utility. 2. On the Tools menu, click Management Tool. 3. When you are prompted to, log on to the base station. To do this, use the password that you created when you ran the Setup Wizard the first time. If you did not run the Setup Wizard, use the following default base station password: admin 4. On the Management menu, click Back up and Restore Settings. 5. Click Back Up Settings. 6. Click Save. 7. Type a name for the file that contains your base station settings or use the default name Config.bin. 8. Click the folder where you want to save the file, and then click Save. Back to the top Back to the top Disable firewall or antivirus programs For information about how to disable your firewall or antivirus programs, view the documentation that came with the program, or contact the manufacturer's technical support. Back to the top Back to the top Install firmware update Warning Do not install the firmware update from a computer that is connected to your base station by using a wireless network connection. If your wireless signal is interrupted, weakened, or interfered with while the firmware update is running, your base station may become unusable. Automatic update 1. Start the Microsoft Broadband Network Utility. 2. On the Help menu, click Check for Updates Online. The Broadband Networking Update Service checks for updates by connecting to Microsoft. This can take several minutes, depending on your connection speed. If any new updates are available, a download screen appears. Otherwise, you receive a ?No new updates are available? message. 3. Follow the instructions on the Broadband Networking Update Service page to update the firmware of your device. If the automatic update fails, go to the "Manual Update" section. Manual update 1. Download the MSBNDownload.exe firmware update. To do this, visit the following Microsoft Web site: http://go.microsoft.com/fwlink/?linkid=6... (http://go.microsoft.com/fwlink/?linkid=6790) 2. Save the file to a location such as your desktop or the My Documents folder. 3. If you are updating a wireless base station, use an Ethernet cable to connect your computer to your base station. 4. To run the update, double-click the MSBNDownload file. 5. Follow the instructions that appear on the screen to update the firmware of your device. While the firmware is being saved to your base station, the power light on the base station blinks and then turns orange. When the light is solid green, the update is completed. If the update fails, the power light continues to blink slowly until you successfully update the firmware. In this situation, you can try to update the firmware again, or you can reset the base station.

Feb 16, 2006 | Microsoft Broadband Networking MN-500...

1 Answer

"File not found" error message when I try to use a saved network settings file to


CAUSE This issue may occur if you change the file name from the default file name "Networksettings.xml". RESOLUTION To resolve this issue, do not click My settings are on a floppy on the Where are your network settings located? page in the Microsoft Broadband Networking Setup Wizard. Instead, click My settings are in a file available from this computer, locate the floppy disk drive, and then click your configuration file.

Feb 16, 2006 | Microsoft Broadband Networking MN-500...

1 Answer

Cannot Access Internet By Using Microsoft MN-500 Base Station


CAUSE This issue occurs if there is a problem with the domain name system (DNS) server settings on your network. RESOLUTION To resolve this issue, use the following procedures in the order presented. Determine if your DNS settings are the cause of the symptoms you are experiencing. To do this, following these steps: 1. Gather the Internet protocol (IP) settings from your computer. a. Click Start, click Run, type CMD, and then press ENTER. b. At the Command prompt, type ipconfig, and then press ENTER. c. Make a note of the information that is returned. You can copy and paste the output in another program, and then print it if you want. 2. Use the Ping.exe file to check your hardware. For additional information about how to use Ping.exe, click the following article number to view the article in the Microsoft Knowledge Base: 814155 (http://support.microsoft.com/kb/814155/EN-US/) MSBBN: How to Use Ping.exe to Check Your Microsoft Broadband Network Adapter 3. Bypass your Base Station, and connect your computer directly to your broadband modem. ? If you can access Internet Web sites as expected, the problem is most likely in the settings on your Base Station or on your computer. ? If you still cannot access the Internet, there may be a problem with your modem settings. Contact your ISP, or see the documentation that came with your broadband modem. If your network is functioning correctly internally, and you still cannot access Internet Web sites, there may be a problem with your DNS settings. To configure your DNS settings, you must know what the correct DNS settings are for your Internet Service Provider (ISP). See your ISP or the documentation that they provided when you signed up for service with them. To resolve this issue, following these steps: 1. Open the Microsoft Broadband Networking Utility (BNU), click Base Station Management Tool on the Tools menu, and then log into the Base Station Management Tool. 2. In the Base Station Management Tool, click Wide Area Network in the navigation list. 3. Select the appropriate type of Internet connection under Internet Connection Type, and then type the appropriate information.

Feb 16, 2006 | Microsoft Broadband Networking MN-500...

1 Answer

Connection Issues Occur When I Try to Connect Through a Broadband Network Adapter


To resolve this issue, remove the network bridge. To do so, follow these steps: 1. Click Start, and then click My Network Places. 2. In the left pane, click View Network Connections. 3. Look for any connection that is bridged. 4. Right-click the bridged connection, and then click Remove From Bridge. 5. Repeat step 4 for each connection that is connected with a bridge. 6. When the bridge is removed from each network adapter, right-click Network Bridge, and then click Delete. 7. Click OK. When the all the bridged connections and the network bridge are removed, the broadband hardware is automatically detected.

Feb 16, 2006 | Microsoft Broadband Networking MN-100...

1 Answer

How to update the firmware and software for my Microsoft Broadband Networking device


Back up base station settings Before you start, back up the current settings for your base station. To do this, follow these steps: 1. Start the Microsoft Broadband Network Utility. 2. On the Tools menu, click Management Tool. 3. When you are prompted to, log on to the base station. To do this, use the password that you created when you ran the Setup Wizard the first time. If you did not run the Setup Wizard, use the following default base station password: admin 4. On the Management menu, click Back up and Restore Settings. 5. Click Back Up Settings. 6. Click Save. 7. Type a name for the file that contains your base station settings or use the default name Config.bin. 8. Click the folder where you want to save the file, and then click Save. Back to the top Back to the top Disable firewall or antivirus programs For information about how to disable your firewall or antivirus programs, view the documentation that came with the program, or contact the manufacturer's technical support. Back to the top Back to the top Install firmware update Warning Do not install the firmware update from a computer that is connected to your base station by using a wireless network connection. If your wireless signal is interrupted, weakened, or interfered with while the firmware update is running, your base station may become unusable. Automatic update 1. Start the Microsoft Broadband Network Utility. 2. On the Help menu, click Check for Updates Online. The Broadband Networking Update Service checks for updates by connecting to Microsoft. This can take several minutes, depending on your connection speed. If any new updates are available, a download screen appears. Otherwise, you receive a ?No new updates are available? message. 3. Follow the instructions on the Broadband Networking Update Service page to update the firmware of your device. If the automatic update fails, go to the "Manual Update" section. Manual update 1. Download the MSBNDownload.exe firmware update. To do this, visit the following Microsoft Web site: http://go.microsoft.com/fwlink/?linkid=6790 (http://go.microsoft.com/fwlink/?linkid=6790) 2. Save the file to a location such as your desktop or the My Documents folder. 3. If you are updating a wireless base station, use an Ethernet cable to connect your computer to your base station. 4. To run the update, double-click the MSBNDownload file. 5. Follow the instructions that appear on the screen to update the firmware of your device. While the firmware is being saved to your base station, the power light on the base station blinks and then turns orange. When the light is solid green, the update is completed. If the update fails, the power light continues to blink slowly until you successfully update the firmware. In this situation, you can try to update the firmware again, or you can reset the base station.

Feb 16, 2006 | Microsoft Broadband Networking MN-100...

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