I plugged in the receiver to my t.v and followed all other instructions, but my receiver won't turn on and the pony won't stop making the galloping noise.
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Hey, that sounds like something in your pony's neck mechanism broke. Sadly Hasbro doesn't repair these ponies anymore and you have to investigate it yourself. You can follow this tutorial on removing the head: Hasbro FurReal Friends Smores Butterscotch Pony Head Removal How To...
The saddle doesn't rise if the brake is on it has to be pushed fully down the cable can also stretch needing adjustment using the screw in the middle of the drum finally the wheels and frame can get clogged jamming the mech most likely in order of listing
The problem is in the laser pickup assembly, over time it becomes weak until it can no longer play. Buy a CD cleaning kit and follow instructions, this may add more life to the unit, if not! cheaper to replace the stereo than replace the assembly.
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