Question about Vieluxe 370102 (NG) All-in-One Grill / Smoker

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Low flame I have a 4 burner char broil commercial series with low flame. when i turn each burner on one at a time the flame gets weaker when all four are on it will barely light any ideas

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  • wakeofdawn Nov 26, 2008

    I have the same problem. The main burner is weak at best and when I turn the others on there is barely any flame at all. I replaced all three of the burner tubes and the regulator and hose from the tank to the grill. Stinks !!!!!

  • Anonymous Jan 01, 2009

    we have the same problem, we have replaced the regulator and it still doens't work, what to do next. this is a new grill and doesn't work.

  • pinenurse Feb 14, 2009

    same problem, low flames unless just one burner on. With each additional burner the flame gets smaller and smaller.

  • pinenurse May 11, 2010

    Ok...sorry to be such a girl, but the pressure gauge is ??? is it the part that is between the propane gas and the burners?

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Check the air hole on the pressure regulator. Sometimes it will get debris in it, slowing down the flow.

Posted on Feb 15, 2009

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Bad pressure regulator.

Posted on Sep 10, 2008

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1 Answer

Repairing the burners on a char broil commercial grill


well the burners may have fell of the injectors and the gas is missing the burners try re fitting the burners back on , if not you may have a broken gas line .

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The burners will not light. It appears that they are no getting any propane from the tank. Unfortunately, I have missed the manuel and this is a brand new grill. First time trying to use it and have...


The problem is more than likely the OPD Valve in the gas tank. To solve this problem, turn the Tank Valve OFF and disconnect the hose from the tank. Wait 5 minutes and reconnect the hose to the tank. Turn the tank valve ON VERY,VERY SLOWLY (Slow motion, slow). Once it's fully open, light the burner farthest from the tank first and turn it to it's highest setting. Does the flame height look correct? If so, light the remaining burners following the same procedure. Now, to all the flame heights look correct? If so, you solved the problem. Just remember to always turn the tank valve ON very, very slowly. If it didn't solve the problem, make sure you have adequate gas in "old propane tank from the other grill."

To further help you, I have included a link to your Owner's Manual that you can download and print for future reference. http://www.charbroil.com/bps/char-broil/char-broil/knowledge/463247310%20english.pdf

In addition, here is a link to Troubleshooting Gas grills
http://www.charbroil.com/Support/Troubleshooting_Level2/4/Gas-Grills.aspx?Model=463247310

I really hope all of this information has helped you solve the problem. Please let me know and Happy Grilling.

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FYI - We had same (simular) problems with low flame on this grill. What it turned out to be, was a vabor lock.
The way to fix this is to
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2) turn off the tank
3) take the supply line off of the tank
4) was for 1 minute
hook it back up - and everything will work fine

This is caused by changing tanks with the burnes turned on.

Good Luck

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SEVERAL DAYS AGO,THE GRILL GREASE CAUGHT FIRE,TEMP WAS 600,TURNED OFF IMM.SINCE THEN GRILL LIGHTS,FLAME IS VERY LOW OTHER BURNERS LIGHT BUT FLAMEIS LOW. HAVE CHECKED GAS SUPPLY.EVEN PUT ON A NEW TANK.SAME...


The regulator is damaged. This is the little round between the hose connected to your knob adjustment and the Gas tank. This one is not expensive. it costs less than 30 bucks. Good Luck.

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1 Answer

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Are the flames still yellow? If so the burner just needs to be adjusted which is very easy? Look at the ends of the tubes that come out of the burner and end right at the back of the gas controls. You should see a small piece of metal that will slide or spin to close a hole. You want to close or open it a little at a time while the grill is burning. Adjust this until you only see blue flame or blue flames with a little bit of a yellow tip.

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